Reconstructing Medical Practice
Engagement, Professionalism and Critical Relationships in Health Care
Reconstructing Medical Practice examines how doctors see health care and their place in it, why they remain in medicine and why they are limited in their ability to lead change in the current system. Doctors are beset by doubts and feel rejected by systems where they should be leaders - some see their role as 'flog[ging] a derelict system to get the last breath of workability out ... for their patients'. Others simply turn away. Rigorous studies carried out at large public teaching hospitals in Australia found that doctors were reluctant to increase safety in the wider health system, despite making every effort for their 'own' patients. Doctors' self-esteem was found to be delicate due to the uncertain nature of their work; colleagues provide the support doctors need to deliver good care. However, these essential relationships and their cherished connections with patients have disadvantages: reducing doctors' ability to admit to error. On top of this, senior doctors predict a future bereft of professional values - one where medicine is 'just a job'. While the loss of professional identity introduces new risks for patients and doctors, the repercussions of the more self-serving attitudes of younger doctors are unknown. Reconstructing Medical Practice concludes that regulation, despite its recent proliferation, is a clumsy and limited approach to ensuring good care. It presents original and much-needed ideas for ways to rebuild the critical relationship between doctors and the system. By better valuing communicative interactions and workplace relationships, safe and satisfying medical practice can be reconstructed.
Table of Contents
Chapter 1 Setting the Scene; Chapter 2 The Safety and Quality Movement; Chapter 3 Motivations for Studying Medicine; Chapter 4 Professionalism – Being a Good Doctor; Chapter 5 Colleagues or Conspirators? – Doctors Do Not Act; Chapter 6 Working with Uncertainty; Chapter 7 Why Doctors Need their Colleagues; Chapter 8 The Doctor–Patient Relationship; Chapter 9 Doctors’ Alienation from the Healthcare System; Chapter 10 Reconstructing Medical Practice;
Christine Jorm, MBBS (Hons), MD, PhD, FANZCA is Associate Professor at Sydney University in Australia, and currently coordinates the professionalism theme of the Sydney Medical Programme. She has doctorates in neuropharmacology and sociology, and is a Fellow of the Australian and New Zealand College of Anaesthetists, practising as an anaesthetist for more than 15 years before her interest in quality assurance in anaesthesia led to full-time cross-disciplinary work in patient safety and quality. She was then recruited as a foundation staff member for the Australian Commission on Safety and Quality in Health Care in 2006. She provided specialist safety and quality advice and developed policy and strategy for the Commission until moving to Sydney University in 2010. She has published on a broad range of safety and quality topics, health policy and medical culture and is passionate about finding ways to enable the doctors of the future to better engage with and influence the healthcare system.
'This book provides instructive insights into how medical specialists think about their professional lives, ethical dilemmas, and various problems of healthcare delivery. It should interest professional leaders who need to address the part that doctors may unwittingly play in the genesis of these problems, and health service managers who need to re-engage them in finding solutions.' Michael Ward, Commissioner, Health Quality and Complaints Commission, Australia 'One of the sharpest minds I've come across in applied HSR/medical sociology.' Trisha Greenhalgh, Professor of Primary Healthcare, Queen Mary University of London 'Doctors are dedicated to the welfare of their patients, yet many are resistant to changes designed to improve clinical outcomes. Christine Jorm is able to empathise with the doctors she interviews, while seeing the wider consequences of their lack of engagement and setting out a vision for a new medical identity which can encompass both patient care and system improvement.' Charles Vincent, Imperial College London 'Dr Jorm has made a significant contribution to our understanding of the mood and misgivings of clinicians in the public health system of New South Wales and is of relevance to all jurisdictions with a public hospital system in the Western World ...this research will provide bureaucrats and politicians with an understanding of the opposition they will face, and hopefully the wherewithal to constructively turn the situation around. Jorm is to be congratulated for the work and thought she has put into this project. I for one am proud that she has contributed with good cheer to a cause that many walk away from in despair - hopefully for the public good others will be as dedicated.' Review posted on Amazon.co.uk ’...a probing insight into contemporary doctoring. It is a clarion call to practising doctors: if you care for your patients, you can’t turn away from the system of care. To understand and act on the system, open yourselve