Recreating Information Technology
As a Catalyst to Deliver Total Organizational Change
- Available for pre-order on March 11, 2023. Item will ship after April 1, 2023
Prices & shipping based on shipping country
This book is needed because tools like Six Sigma, Lean, process reengineering, process redesign, and TQM have completely ignored the impact that IT technology is having upon improving an organization’s performance. This book presents an up-to-date view of performance improvement technologies and explains how readers can use them along with IT technologies to bring about major performance improvement within their organizations. You cannot bring about major process performance improvement within any organization without considering IT's impact upon the processes.