198 pages | 8 B/W Illus.
Based on extensive original research, this book explores how far the Soviet pattern of industrial workplace organisation, characterised by a high level of management discretion, authoritarian control and the use of punitive methods on the shop-floor, has been replaced by internationally established practices, with a greater emphasis on a lean organisation and employee involvement in quality improvement. The book explores how the market reforms of the 1990s raised companies’ attention to product quality but did not lead to a change in the management methods, which only began with the increased internationalisation of the Russian economy in the 2000s. The book includes a rich in-depth study of multinational and domestic companies, and argues that a move from the Soviet pattern of workplace organisation to new practices is only likely to occur in companies with strong ties to international partners, who provide support for, and audit the implementation and upholding of, international management standards. The research shows that local companies not exposed to such international collaboration continue with the old methods.
2. Evolving persistence: the socialist path of industrial work in Russia (1920s–80s)
3. Still there: the industrial workplace in Russia after the market reforms
4. The new times: international quality management standards in the Russian car industry
5. What about the workers? Impact of international quality management standards on the Russian industrial workplace