Reliability and Warranties: Methods for Product Development and Quality Improvement, 1st Edition (Hardback) book cover

Reliability and Warranties

Methods for Product Development and Quality Improvement, 1st Edition

By Marlin U. Thomas

CRC Press

216 pages | 39 B/W Illus.

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pub: 2006-03-28
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Description

Our modern view of quality is a multifaceted conglomeration of probability, planning, and perception. Although warranties are important first as an estimate and then as a measurement of reliability, most books on reliability and quality relegate the topic of warranties to a single chapter. Today’s engineering student needs an integrated view that considers all aspects that contribute to overall quality along with methods to analyze, predict, measure, and improve each component.

Reliability and Warranties: Methods for Product Development and Quality Improvement provides this unified treatment along with illustrative examples, end-of-chapter problems, and background material. Based on the author’s distinguished experience as a practicing engineer and educator, this text supplies students with a modern education in quality engineering and the skills and knowledge necessary to succeed in the real world. It begins with preliminary results for dealing with failures followed by the modern definition and view of quality, various types and models for warranties, quality improvement, and perspective for achieving reliability and quality goals. It also includes a unique framework for measuring and tracking overall quality performance.

Ideal for senior undergraduate and first-year graduate students taking courses on quality, reliability, or industrial engineering, Reliability and Warranties presents a practical, thoroughly integrated path to meeting both engineering and customer quality goals.

Table of Contents

Product Quality and Warranty

Introduction

Background and Scope

References

Preliminary Results for Analyzing Product Failures

Failure Time Distributions

Fitting Distributions

Counting the Number of Failures

Exercises

References

Quality and Reliability

Quality Concepts

Product Reliability

Load and Capacity Models

Exercises

References

Product Warranties and Quality

Definitions and Types of Warranties

Warranty Cost Models

Determining Optimum Warranty Periods

Estimating Warranty Reserve

Exercises

References

Product Monitoring and Feedback

Quality System Monitoring and Control

Multiattribute Quality Assessment

Warranty Information Feedback Models

MOP/MIS Charts

Exercises

References

The Quality Improvement Process

Introduction

Identifying Quality Problems

Developing Quality Improvement Goals

Decision Analysis Framework

Exercises

References

Toward an Integrated Product Quality System

Introduction

The Quality Movement

A QRW (Quality, Reliability, Warranty) Paradigm

Some Concluding Remarks

References

Appendix A: Notations and Acronyms

Appendix B: Selected Tables

Appendix C: Counting Distributions

Binomial Counting Distribution

Poisson Counting Distribution

Renewal Function for Erlang (λ,2) Distributed Times

Index

Subject Categories

BISAC Subject Codes/Headings:
BUS053000
BUSINESS & ECONOMICS / Quality Control
TEC029000
TECHNOLOGY & ENGINEERING / Operations Research
TEC032000
TECHNOLOGY & ENGINEERING / Quality Control