1st Edition

Risk Management and Public Service Reform Changing Governance and Funding Structures within School Education Services

By Iniobong Enang Copyright 2023
    274 Pages 7 B/W Illustrations
    by Routledge

    School education reform is a dynamic process. It takes place in the context of changing institutional structures including society, economy, politics, legislation, and technology. Yet, there can be poor awareness of risk, particularly social risk, and its management during this process and more widely, during public service reform (PSR). This book aims to promote new PSR understanding about social risk management. It utilizes in-depth case studies comprising two anonymous Scottish councils responsible for providing and reforming school education services.

    Drawing mainly on risk management and structuration theories with elements of complexity leadership and institutional theories, the book explains contextual issues around the reform of Scottish school education services (SSES). It illustrates that social risks associated with reform can be used to explain emerging threats. Furthermore, it demonstrates that agent-structure duality may be instrumental to the production and management of social risks. The book also shows how the concept of social risk can be used to improve policy making and implementation. Targeted at practitioners, researchers, policymakers, and students, this book will be of interest to those in the fields of public administration, public service management, and risk management more generally.

    1. Background to Public Service Provision and Reform

    2. Identifying Influencing Factors of Sustainable Public Service Reform: A Systematic

    3. Theoretical Framework

    4. Empirical Research Findings from Council A

    5. Empirical Research Findings from Council B

    6. Discussion of Findings

    7. Conclusions


    Iniobong Enang is a Senior Lecturer (Assistant Professor) in Risk Management at Coventry University. She was named Top 100 Risk Management Influencer in the category of Researchers and Contributors by Onalytica in 2021. Her core research investigates risk management and governance matters broadly, and social risk management specifically.