SUSTAINING High Performance: The Strategic Transformation to A Customer-Focused Learning Organization, 1st Edition (Hardback) book cover

SUSTAINING High Performance

The Strategic Transformation to A Customer-Focused Learning Organization, 1st Edition

By Stephen Haines

CRC Press

288 pages

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Hardback: 9781884015557
pub: 1995-05-30
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Description

In an attempt to achieve high levels of growth, profit, and competitive advantage, American businesses have been implementing a variety of management initiatives, such as TQM, reengineering, service management, self-directed work teams, and empowerment. Too often, these initiatives, when implemented individually, fail or provide only short-term results. American industry is now realizing that no single initiative can provide an overall, long-term solution. A more comprehensive, integrated approach is necessary to sustain future success. Sustaining High Performance shows you how to develop and implement an integrative "systems-thinking" strategy that will ensure a successful long-term management plan.

Sustaining High Performance will help you reinvent your strategic management system (planning and change) for the 21st century and give you the tools and information to pull ahead of the competition and become a powerhouse organization.

Table of Contents

Part I

Re-Inventing Strategic Management: An Overview

Chapter 1: Revolutionary Change: Its Implications for Organizations

Chapter 2: Yes-There Are Right Answers

Chapter 3: The Organization: A Living, Breathing System

Chapter 4: Re-Inventing Strategic Planning for the 21st Century

Part II

Developing a Strategic Plan: Step-by-Step

Chapter 5: Plan-to-Plan

Chapter 6: Ideal Future Vision

Chapter 7: Key Success Factors

Chapter 8: Current State Assessment

Chapter 9: Strategy Development

Chapter 10: Business Unit Planning

Chapter 11: Annual Plans and Budgets

Part III

Mastering Strategic Change: Where the Rubber Meets the Road

Chapter 12: Successfully Implementing Your Strategic Plan

Part IV

Getting Started: Different Options and Customized Applications

Chapter 13: Strategic Management Applications

Chapter 14: Getting Started: Options

Subject Categories

BISAC Subject Codes/Headings:
BUS030000
BUSINESS & ECONOMICS / Human Resources & Personnel Management
BUS042000
BUSINESS & ECONOMICS / Management Science