Security Management for Healthcare: Proactive Event Prevention and Effective Resolution, 1st Edition (Paperback) book cover

Security Management for Healthcare

Proactive Event Prevention and Effective Resolution, 1st Edition

By Bernard J. Scaglione

Productivity Press

220 pages | 10 B/W Illus.

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Paperback: 9780367086770
pub: 2019-03-25
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Hardback: 9780367086800
pub: 2019-03-25
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Description

One of the top security issues in hospitals today is workplace violence. Having preventive policies and procedures in place is the first step in dealing with it, and then having reactive plans to mitigate violence. People don’t usually act violently out of the blue. There are warning signs that are missed or don’t get reported or, if they are reported, they are not assessed and acted upon. Healthcare facilities need to have policies and procedures that require reporting of threatening or unusual behaviors.

The healthcare industry is changing daily. With the advent of Obamacare and now the changes being made by the current administration, persons working in the healthcare security field need to have information and tools that will allow them to work effectively within the healthcare climate. For example, violence is prevalent throughout the healthcare environment. This book presents information about the topic and tools a healthcare security professional can use to effectively reduce the potential for violence within their facility. Additionally, the financial outlook is changing as well. The author describes training techniques that can be accomplished within a limited budget. He also describes how to manage staff more efficiently in order to save money and implement strategic plans to help acquire resources within a restricted revenue environment.

Table of Contents

INTRODUCTION. CHAPTER 1 - REGULATORY COMPLIANCE. CHAPTER 2 - MANAGEMENT OF PERSONNEL. CHAPTER 3 - TRAINING SECURITY PERSONNEL. CHAPTER 4 - PROACTIVE CRIME PREVENTION. CHAPTER 5 - INCIDENT AND EVENT RESOLUTION. CHAPTER 6 - EMERGENCY RESPONSE. CHAPTER 7- CUSTOMER SATISFACTION: ENHANCING THE PATIENT EXPERIENCE. CHAPTER 8 - PREDICTIVE ANALYTICS: METRICS USE AND EVALUATION. CHAPTER 9 – VIOLENCE PREVENTION. CHAPTER 10 – INFORMATION SECURITY MANAGEMENT. CHAPTER 12 – THE SECURITY SURVEY.

About the Author

Ben Scaglione, CPP, CHPA, CHSP has over 30 years of experience in the security field, directing security programs for world class organizations like Bellevue Hospital, New York Presbyterian Medical Center, and Atlantic Health Systems in the New York City area. Ben currently directs security programing for Lowers & Associates, part of the Lowers Risk Group. Prior to that Ben was the Director of Healthcare Security Services for G4S Secure Solutions. He has a Master’s Degree from Rutgers University School of Criminal Justice and currently serves as the chairperson for the International Association for Healthcare Security and Safety (IAHSS) Affiliations Council. He is also currently a member of the IAHSS Education Council and the ASIS Healthcare Council. He is past Chairman of the ASIS International Healthcare Council and past President of the New York City Metropolitan Healthcare Safety and Security Directors Association. Ben has served as an adjunct professor at The Pratt Institute, Interboro Institute and John Jay College Peace Officer Academy in New York City, and was an instructor at New Jersey City University where he taught security management programs. He is a contributing author for the Journal of Healthcare Protection Management and is a past contributor to Security Magazine.

Subject Categories

BISAC Subject Codes/Headings:
BUS030000
BUSINESS & ECONOMICS / Human Resources & Personnel Management
BUS093000
BUSINESS & ECONOMICS / Facility Management
MED002000
MEDICAL / Administration