1st Edition

Six Sigma Fundamentals
A Complete Introduction to the System, Methods, and Tools

ISBN 9781563272929
Published October 21, 2003 by Productivity Press
368 Pages

USD $59.95

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Book Description

This book focuses on the basics of the six sigma methodology. It targets on both manufacturing as well as non-manufacturing organizations and demystifies the Six Sigma methodology. The book addresses the concepts of the Six Sigma philosophy and explains the methodologies involved in it.

Table of Contents

Acknowledgments -- Common Abbreviations Used in Six Sigma -- Preface -- Introduction -- Chapter 1 Overview of Six Sigma -- Chapter 2 Customer Satisfaction -- Chapter 3 The DMAIC Model -- Chapter 4 Common Methodologies Used in the DMAIC Model -- Chapter 5 Design for Six Sigma -- Chapter 6 Common Methodologies and Tools Used in the DCOV Model -- Chapter 7 Roles and Responsibilities -- Chapter 8 Six Sigma Applied in Non-manufacturing -- Chapter 9 Training and Certification. -- Chapter 10 Implementing Six Sigma -- Appendices -- Appendix A: Core Competencies for Six Sigma Methodology -- Appendix B: Traditional Sigma (Abridged) Conversion Table -- Appendix C: The Process of QFD -- Appendix D: Example of Using the Quality Charts in the QFD process for Each of the Stages -- Appendix E: Using Binomial and Poisson Distributors -- Appendix F: Development Flow for an Automotive Organization Selected bibliography -- Index -- About the Author.

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Stamatis, D.H.