Following the success of editions one and two, this revised, updated and extended edition of Social Skills in Interpersonal Communication will continue as the core textbook for students of interpersonal communication. The professional groups for whom these skills are most important include counsellors, psychiatrists, doctors, nurses, social workers, psychologists, teachers, occupational and speech therapists, physioptherapists and industrial personnel. New chapters in the third edition include the increasingly popular area of interpersonal influence and there is a chapter on the theoretical basis of the authors' approach.
'This is a classic in the interpersonal skills literature. It is good to see another edition of it - particularly when the edition has been so exhaustively updated.' - Nurse Education Today
'The whole book should be read by students entering the helping professions.' - British Journal of Psychiatry
'Social Skills in Interpersonal Communication provides a wide understanding not only of the psychology of interpersonal relationships, but also of some of the practical pitfalls that can be encountered during and interaction process. It has a logical format and is easy to read.' - Nurse Education Today
'Although most books on the subject are limited to discussions of interpersonal theory or practice, Hargie, Saunders and Dickson combine both in this book to provide the reader with a stimulating look at contemporary research findings and their potential applications in various professional contexts.' - Contemporary Psychology
'A must for all those teaching on or partaking in social skills courses, and for those currently practising in interpersonal settings.' - Nursing Times
'This most valuable book should be recommended to any therapist concerned to enhance their understanding of the communication processes inherent in their job… The clarity of its presentation and structure and the comprehensive coverage of its research makes it vital background reading for any therapist involved in staff training and development.' - Therapy Weekly
Preface to the Third Edition. Introduction. Interpersonal Communcation: A Skill-based Model. Nonverbal Communication. Rewarding and Reinforcing. Questioning. Reflecting. Set Induction and Closure. Explanation. Listening. Self-disclosure. Influencing. Assertiveness. Group Interaction and Leadership. Concluding Comments. Bibliography. Subject Index. Author Index.