Dispelling much of the folklore surrounding software maintenance, Software Maintenance Success Recipes identifies actionable formulas for success based on in-depth analysis of more than 200 real-world maintenance projects. It details the set of factors that are usually present when effective software maintenance teams do their work and instructs on
Maintenance Is Everybody's Primary Business. Software Maintenance Overview. The Maintenance Pie-What Work Needs to Be Done. Ten Success Recipes for Surviving the Maintenance Battles. Adequate Transition and Turnover Planning. Establishing a Solid Management Infrastructure. Best-in-Class Facilities. Responsive User Support Structure.A Focus on Regression Testing. Content-Based Annual Releases. Proper Resourcing (Staff and Equipment). Effective Measurement Data Utilization. Being Ready for the Next Major Upgrade. Knowing When to Retire the System. Future Shock-An Action Plan. Winning the Battles for Prestige, Resources, and Recognition. Key Point Summary. Final Remarks. References. Appendices: Acronyms. Glossary. Recommended Readings, References, and Resources. Each chapter includes Lessons Learned, A Case Study, References, & Web Pointers.