Anybody working in sport management will be involved in the operation of a sports facility at some point in their career. It is a core professional competency at the heart of successful sport business. Sport Facility Operations Management is a comprehensive and engaging textbook which introduces cutting-edge concepts in facilities and operations management, including practical guidance from professional facility managers.
Now in a fully revised and updated second edition—which introduces new chapters on capital investment and operational decision-making—the book covers all fundamental aspects of sport facility operations management from a global perspective, including:
Each chapter contains newly updated real-world case studies and discussion questions, innovative 'Technology Now!' features and step-by-step guidance through every element of successful sport facilities and operations management, while an expanded companion website offers lecture slides, a sample course syllabus, a bank of multiple-choice and essay questions, glossary flashcards links to further reading, and appendices with relevant supplemental documentation.
With a clear structure running from planning through to the application of core management disciplines, Sport Facility Operations Management is essential reading for any sport management course.
‘A comprehensive, international overview and survey of best perspectives and practices in the increasingly important field of stadium operations. The authors blend theory with extensive examples and case studies to illustrate how today's sport facility operations manager can best maintain security and manage risk in spectator environments; plan and administer large-scale sporting events; and operationalize decision-making, marketing, and human resources practices unique to sports facilities. The strength of this book lies in its international scope … Recommended. Lower and upper-division undergraduates; two year programs; professionals.’ - J. Newman, CHOICE magazine.
Prologue 1. Introduction to Sport Facility Operations Management Part 1: Pre-Management and Pre-Operations Issues 2. Ownership Structures 3. Financing Sport Facilities 4. Capital Investment Appraisal 5. Planning, Design, and Construction Processes Part 2: Implementation of Management and Operations 6. Organizational Management 7. Human Resource Management 8. Financial Management 9. Operational Decision Making 10. Operations Management 11. Legal Concerns for Owners and Managers Part 3: Ancillary Issues in Operations Management 12. Marketing for Sport Facility Operations Management 13. Event Planning in Sport Facility Operations Management 14. Risk Assessment in Sport Facility Operations Management 15. Security Planning for Sport Facility Operations Management Part 4: Effectiveness of Management and Operations 16. Benchmarking and Performance Management for Sport Facilities