Organisations of all kinds have invested a great deal of time and effort in staff appraisal and management development, continually re-defining their aims and methods. This book, first published in 1976, reviews the progress made by 17 organisations in both public and private sectors. It presents the findings of an extensive series of research studies that assess the effectiveness of appraisal interviews and identify the factors contributing to their success or failure. Looking beyond appraisal, further measures needed to increase job satisfaction and efficiency are outlined. These include more systematic career development plans for all staff and fresh initiatives to secure their more active participation in the appraisal process. This title will be of interest to those who are concerned in management, and those studying business studies and human resource management.
Table of Contents
Foreword by Bernard Ungerson; Author’s Preface; 1. The Need for Appraisal 2. The Use of Report Forms in Appraisal 3. Survey of Staff Appraisal Schemes 4. The Problems of Appraisal 5. Conditions for Successful Introduction of an Appraisal Scheme 6. The Approach to Staff Appraisal and Development in the British Civil Service 7. The Appraisal Interview or Job Appraisal Review 8. Training in Appraisal Interviewing 9. Evaluating Appraisal Interviews: Aims and Methods 10. Results of Evaluation Studies 11. Significant Factors in the Success of Appraisal Interviews 12. Lessons from the Evaluation Studies 13. Beyond Appraisal: Career Development 14. Towards the Future 15. Conclusions and Implications; Appendices; Glossary; References; Index