Standardized Work with TWI: Eliminating Human Errors in Production and Service Processes, 1st Edition (Paperback) book cover

Standardized Work with TWI

Eliminating Human Errors in Production and Service Processes, 1st Edition

By Bartosz Misiurek

Productivity Press

191 pages | 35 Color Illus.

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This book presents what the training within industry (TWI) program is and how its presence affects the understanding of work standardization, focusing on the practical aspects of the implementation of work standardization in the elimination of human errors in manufacturing and service processes.

Table of Contents

Introduction to the Work Standardization Process

What Is Work Standardization?

Human Errors: Are They a Problem at Your Workplace?

Work Standardization as an Effective Approach in the Elimination of Human Errors

Work Standardization: The Foundation of Lean Management and Training within Industry

The Role of the Leader in the Work Standardization Process

Production Process Documentation


Descriptive Instructions

Introduction to the Preparation of SWI

41 Rules for SWI Preparation

Application of SWIs for Describing Various Operational Processes (TPM, SMED, Etc.)


Kaizen-Based Improvement of Production Processes

Kaizen: The Essence of Improvement

Genesis of the Kaizen-Based Improvement Approach

TWI JM Construction and the Importance of 5W1H

Problems in the Joint Application of TWI JM and TWI JI in Production Companies

The Poka Yoke Generator Sheet

Work Method Improvement Using the PYGS as Applied to the Example of Tying the Fire Underwriter’s Knot

System Kaizen and Kaizen Events


Training Workers

On-the-Job Training Methods

Typical Errors during On-the-Job Trainings in Production Companies

TWI JI Structure

The JBS as the Essential Element of the TWI JI-Based on-the-Job Trainings

TWI JI and the Most Common Mistakes during On-the-Job Trainings

TWI JI-Consistent Training Scenario of Tying the Fire Underwriter’s Knot

Summary of the Training on Tying the Fire Underwriter’s Knot

Estimating the Duration of On-the-Job Training

Calculation of the Estimated Instruction Time for Tying the Fire Underwriter’s Knot

TWI JI Application for Conveying Knowledge, Not Practical Skills: An Introduction to Method Instruction (MI)

Application of MI to Train the Learner on TWI JI


Work Standardization Process Implementation and Management

Step 1: Planning Work Standardization Implementation and Management (PLAN)

Step 2: Implementation of Work Standardization on Specific Operations of the Selected Pilot Areas (DO)

Step 3: Checking How the Implementation Leaders Apply Work Standardization in the Chosen Pilot Areas (CHECK)

Step 4: Maintaining the Work Standardization Process According to TWI (ACT)

Problems with Work Standardization Implementation

Practical Workshop Dedicated to Work Standardization According to the TWI Program

Preparation for Training




About the Author

Bartosz Misiurek, PhD, first gained Lean implementation experience in the automotive and food industries. He then continued developing under the supervision of international experts Marek Piatkowski, a former director of Canadian Toyota, and Richard Abercrombie, a former Boeing manager and a consultant of the TWI Institute. Since 2007, he has been responsible at the Lean Enterprise Institute Poland for the transfer of the TWI program from the United States, and then for its development in Poland. He currently is the chief executive officer (CEO) at Leantrix Company, which among others provides computer systems that aid the implementation of TWI programs.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Human Resources & Personnel Management
BUSINESS & ECONOMICS / Quality Control
BUSINESS & ECONOMICS / Industries / Manufacturing Industries