People with minimal math skills, and even those with advanced math skills, have difficulty grasping the intuitive concepts behind Statistical Process Control (SPC). Many practitioners do not understand the concepts behind Control Charts, the differences of out of control and out of specification, and the process variation on Control Charts. This book will explain these concepts by using a simple methodology that will bring a much greater level of understanding to those that use it by providing a detailed description of the method, using common language, real-world examples to illustrate the concept, and instructions on easy implementation.
Table of Contents
Definitions. Why SPC? A Brief History. Variation in the Real World. War Stories. A Teaching Methodology that Works. Now What? Problems with Solutions. If it Isn’t Broke…Don’t Fix It!
Stephen Mundwiller is currently employed by Liebel-Flarsheim, LLC a Guerbet Group Company. In this capacity Stephen is responsible for the Quality System of the St. Louis, Missouri site and for the processing of customer complaints from global sources. Prior to this Stephen performed consulting and training services through his own company SME Quality Resources, LLC.
In 2014 Stephen left his position as the Director of Quality Assurance and Regulatory Affairs for Allied Healthcare Products in St. Louis, Missouri. In this capacity, Stephen was responsible for improving and maintaining the Quality Management Systems, ensuring the timely submission of all domestic and international regulatory documents, managing the investigation of customer complaints, managing quality improvement activities and managing a staff of 13.
Previously, also through SME Quality Resources, Stephen has provided comprehensive consulting services, training and mentoring services, and systems development to manufacturing and service sectors, both public and private. He has served many organizations by implementing and improving Quality Systems, mentoring & providing instruction to individuals and by performing Quality System Audits.
Currently Stephen serves the American Society for Quality as the Deputy Region 13 Director. He served as a board member of the St. Louis chapter of the ASQ for approximately ten years and holds ASQ certifications as a Manager of Quality and Organizational Excellence (CMQ/OE.), Quality Systems Auditor (CQA), Quality Process Analyst (CQPA), and Six Sigma Green Belt (CSSGB). In addition, Stephen has been an instructor for St. Louis Community College, teaching classes in ISO 9000 and Quality Tools.