Stress Inside Police Departments: How the Organization Creates Stress and Performance Problems in Police Officers, 1st Edition (Hardback) book cover

Stress Inside Police Departments

How the Organization Creates Stress and Performance Problems in Police Officers, 1st Edition

By Jon M. Shane


182 pages | 3 B/W Illus.

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Hardback: 9780367276713
pub: 2019-12-20
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This book offers researchers, police practitioners, and policymakers a platform for organizational reform and an understanding of how the police organization creates stress, which contributes to reduced officer performance.

This book, based on an in-depth study exploring the relationship between perceived organizational stressors and police performance, indicates which features of the police organization generate the most stress affecting performance, and provides a model of organizational stress that applies to police agencies. While much stress research portrays the operation of policing as the greatest source of contention among officers, this research shows the ever-present rigid hierarchical design of the police agency to be contributing factor of stress that affects performance.

Ideal for scholars, police personnel, and policymakers who are interested in how the police organization contributes to lower officer performance, this book has implications for policing agencies in the United States and worldwide.

Table of Contents

Preface: Dr Richard Smith

Preface: Dr. Stephen A. Bishopp

Foreword: Dr. Karen L. Amendola

Chapter 1: Police Stress in Today’s World

A Look at the Problem

Differentiating Stressors in Policing

What Previous Studies Generally Reveal about Occupational Stress

Implications of Organizational Stress

Why This Study Matters

Framework for the Study

Chapter 2: What Methods Should We Use to Research Police Stress?

Overview of the Research Design

Research Questions

Data Sources, Instruments and Validation


Site Description and Selection

Chapter 3: Stress in Policing: Where Does it Come From?

A Model of Occupational Stress Applied to Police Organizations

Organizational Antecedents to Stress

Stressors in Organizational Life

Perception and Cognition: The Appraisal Process

Properties of the Person as Stress Mediators

Properties of the Situation as Stress Mediators

Responses to Stress

Consequences of Stress

What is Police Performance and What Does it Look Like?

Chapter 4: Stress in Policing: What Does it Lead to?

The Officers

A Look at What the Data Tells Us

Chapter 5: Stress in Police Work: What Does the Future Hold?

Policy Implications

Limitations of the Study

Future Police Stress Research

Where Does This Leave Us?



About the Author

Jon M. Shane is an Associate Professor in the Department of Law, Police Science, and Criminal Justice Administration at John Jay College of Criminal Justice. Dr. Shane has published in leading criminal justice and policing journals, including Crime Science, Journal of Criminal Justice, Justice Quarterly, Policing: An International Journal of Strategies and Management, and Police Practice and Research. Dr. Shane can be reached at

About the Series

Routledge Innovations in Policing

The Routledge Innovations in Policing explores innovations in the field of policing and offers the latest insight into the field through research, theoretical applications, case studies, and evaluations. Famous innovations developed over the course of the late twentieth century and into the turn of the twenty-first include approaches such as community policing, "broken windows" policing, problem-oriented policing, "pulling levers" policing, third-party policing, hot spots policing, Compstat, and evidence-based policing. Some of these approaches have been successful, and some have not, while new innovations continue to arise. Improving police performance through innovation is often not straightforward. Police departments are highly resistant to change, but through such research we expect to find further refinement of our knowledge of "what works" in policing, under what circumstances particular strategies may work, and why these strategies are effective in improving police performance.

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
SOCIAL SCIENCE / Criminology