Team Building: A Structured Learning Approach, 1st Edition (Paperback) book cover

Team Building

A Structured Learning Approach, 1st Edition

By Peter Mears, Frank Voehl

CRC Press

192 pages

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Paperback: 9781884015151
pub: 1994-08-01
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Description

Team Building: A Structured Learning Approach provides a thorough understanding of team building concepts; what it means to be a member of a team, empowerment, and how teams contribute to continuous quality improvement.

Your students will apply these concepts in various exercises throughout the book. A structured learning approach is used where team members rotate roles.

Students take turns as leaders and observers. The observer records the interactions which occur in solving an exercise, and reports findings to the team at the end of the exercise. These findings are analyzed by the team thus creating an atmosphere whereby teams learn how to learn. There are numerous exercises so the student is exposed to a diversity of problems.

Team concepts such as empowerment, cohesiveness, handling difficult members, and team effectiveness are explained and there are exercises that help students learn more about these concepts, while building their team skills.

Table of Contents

TEAMWORK AND SYNERGY

Synergy

Major elements of team synergy

Do you need a team?

Team size

Characteristics of an effective team

Should team membership be voluntary?

Achieving positive team synergy

What have I gotten into?

Exercise 1, Knowing your team members

CONTRIBUTORS TO CONTINUOUS QUALITY IMPROVEMENT

Deming's guide to quality improvement

Exercise 2, Deming audit

Crosby's guide to quality improvement

Exercise 3, Crosby audit

Juran's guide to quality improvement

Exercise 4, Juran audit

EMPOWERMENT

Knowing your team members

Exercise 5, What is empowerment?

Exercise 6, Team process control

SUPPORTIVE TEAM CULTURE

A variety of team-player styles

Sample team rules

Reaching a consensus

Exercise 7, Salesman problem

Exercise 8, Secretary problem

TEAM BUILDING PHASES

Exercise 9, Written team rules

Exercise 10, Team assessment

Peer feedback

Do's and Don'ts when giving feedback

Exercise 11, General peer feedback

Exercise 12, Detailed peer evaluation

Exercise 13, Self-assessment

UNDERSTANDING HOW WE THINK

Developing trust

Colored hat thinking

Exercise 14, Norm violation

Exercise 15, Future workplace

Exercise 16, University President

MEMBER SERVICE ROLES

Exercise 17, Declining enrollments

Exercise 18, QI project

Exercise 19, Community leader

Exercise 20, Teenage nightowl

EXPANDED TEAM MEMBER ROLES

Group task functions

Exercise 21, Improving schools

Exercise 22, Improving services

Exercise 23, Good teacher

EXPANDING TEAM SKILLS

Phases of a meeting

Improving performance

Exercise 24, General Wainwright

Exercise 25, Team assessment

Exercise 26, Now what?

TYPES, TEAMS AND MORE TEAMS

Reason for specialized teams

Quality circles

Task reams

Cross-functional project teams

Functional teams

Self-directed (self-managed) teams

Design teams

Quality circles

Sustaining continuous quality improvement

Index

Subject Categories

BISAC Subject Codes/Headings:
BUS030000
BUSINESS & ECONOMICS / Human Resources & Personnel Management