Team Metrics : Resources for Measuring and Improving Team Performance book cover
1st Edition

Team Metrics
Resources for Measuring and Improving Team Performance

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ISBN 9780566086403
Published October 4, 2005 by Routledge
340 Pages

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Book Description

Mike Woodcock and Dave Francis are two of the most influential writers and designers of materials for team development of the last 30 years. This collection of Team Metrics brings together some of their very best material for measuring aspects of team performance. The collection includes a variety of audits, questionnaires and surveys, which can be used in a training environment or as real-time team interventions. The 27 items in the collection cover team and team leader skills, team development, team motivation, team roles, team culture, climate and communication, making this a must-have collection of team development materials for trainers, facilitators and team leaders. A CD is supplied with every manual which provides a Powerpoint slide presentation for each of the 27 metrics.

Table of Contents

Contents: Metrics For Auditing Generic Team Effectiveness: Metric 1/1: team effectiveness audit; Metric 1/2: the team effectiveness index; Metric 1/3: team blockage questionnaire; Metric 1/4: high energy teamwork assessment; Metric 1/5: team roles audit. Metrics For Assessing Team Leadership: Metric 2/1: team leadership skills assessment; Metric 2/2: process manager skills audit; Metric 2/3: team management roles questionnaire. Metrics For Assessing Team Strengths And Blockages: Metric 3/1: team values questionnaire: Eastern or Western orientation?; Metric 3/2: team values audit; Metric 3/3: team meeting effectiveness index; Metric 3/4: assessing stages of team development; Metric 3/5: team motivation assessment; Metric 3/6: team skilful problem solving skills assessment; Metric 3/7: the team decision-making questionnaire; Metric 3/8: audit of inter-team skills; Metric 3/9: audit of inter-team communication. Metrics For Assessing Top Team Performance: Metric 4/1: top team roles audit; Metric 4/2: top team audit; Metric 4/3: HQ/Divisional relationships audit. Metrics For Facilitators: Metric 5/1: team building readiness survey; Metric 5/2: team facilitator's competence audit; Metric 5/3: does the team need an external facilitator?; Metric 5/4: which external facilitator?; Metric 5/5: calibrating myself: a team feedback exercise; Metric 5/6: team sensing interviews; Metric 5/7: autonomous workgroups assessment.

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Mike Woodcock and Dave Francis are two of the best-known writers, researchers, consultants and conference presenters in the field of management and organization development. During 30 years of working together their extensive list of published books and collections of human resource development materials has been translated and published around the world. Their work with organizations ranges over 30 countries and encompasses commercial enterprises from the largest multi-nationals to the smallest family business, national and local governments, armed forces, international agencies, charities, other 'not for profit' organizations, universities and management schools.


'This loose-leaf manual is a well thought out and easy-to-use collection of effective resource for very different audiences-from team leaders to mangement coaches.' Training and Coaching 'This is one resource that must be in the armoury of every team and leadership trainer...As a qualified trainer I found this to be very useful, very well-written, extremely practical and inspirational. ...this must be one of the investments of the year for anyone interested in team development, assessment and performance.' Personnel Today 'It undoubtedly will prove an invaluable, "want to have" resource for consultants, trainers, facilitator's, team leaders and anyone engaged in assessing team effectiveness'. George Kearns, HRD IRELAND