The CPHIMS Review Guide, 4th Edition : Preparing for Success in Healthcare Information and Management Systems book cover
4th Edition

The CPHIMS Review Guide, 4th Edition
Preparing for Success in Healthcare Information and Management Systems





ISBN 9781138327610
Published December 23, 2021 by Productivity Press
248 Pages 15 B/W Illustrations

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USD $190.00

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Book Description

Whether you’re taking the CPHIMS exam or simply want the most current and comprehensive overview in healthcare information and management systems today, this completely revised and updated fourth edition has it all. But for those preparing for the CPHIMS exam, this book is also an ideal study partner. The content reflects the outline of exam topics covering healthcare and technology environments; clinical informatics; analysis, design, selection, implementation, support, maintenance, testing, evaluation, privacy and security; and management and leadership. Candidates can challenge themselves with the sample multiple-choice questions given at the end of the book.

The benefits of CPHIMS certification are broad and far-reaching. Certification is a process that is embraced in many industries, including healthcare information and technology. CPHIMS is recognized as the ‘gold standard’ in healthcare IT because it is developed by HIMSS, has a global focus and is valued by clinicians and non-clinicians, management and staff positions and technical and nontechnical individuals.

Certification, specifically CPHIMS certification, provides a means by which employers can evaluate potential new hires, analyze job performance, evaluate employees, market IT services and motivate employees to enhance their skills and knowledge. Certification also provides employers with the evidence that the certificate holders have demonstrated an established level of job-related knowledge, skills and abilities and are competent practitioners of healthcare IT.

Table of Contents

Contents

Acknowledgments

Preface

Editor

SECTION I GENERAL

1 The Healthcare Environment

Learning Objectives

Introduction

Healthcare Organizations

Hospitals

Outpatient or Ambulatory Care

Community Health Organizations

Diagnostic and Pharmaceutical Services

Healthcare Payers

Interrelations within and across Healthcare Organizations

Enabling Access to Comprehensive Care Services

Assuring Effective Transfers of Care

Ensuring the General Portability of Care

Reporting Public and Population Health Information

Obtaining Appropriate Reimbursement for Quality Care

Supporting Particular Organizational Models of Care

Roles and Responsibilities of Healthcare Information and Management

Systems Professions

Roles of Government, Regulatory, Professional, and Accreditation

Agencies in Healthcare

Government

Healthcare Regulators

Professional Associations

Accreditation Organizations

Summary

References

2 The Technology Environment …

Learning Objectives …

Introduction …

Hardware in Healthcare IT …

Technology Infrastructure

Servers

Data Storage

Mobile Devices

Medical Devices

Networks in Healthcare IT

Network Infrastructure

Communications

Software in Healthcare IT

Clinical Applications

Administrative Applications

Financial Applications

Consumer Applications

Key Trends and Issues in Healthcare Technologies

Health Information Exchanges

Interoperability and Standards

Data Integration

Data Warehouses

Clinical and Business Intelligence (CBI)

Telehealth and Telemedicine

Privacy and Security

Conclusion

References

SECTION II SYSTEMS

3 Systems Analysis

Learning Objectives

Introduction

Healthcare Problems and Opportunities for IT Implementation

Clinical Functions

Applications for Clinical Functions

Administrative and Financial Services

Applications for Administration and Finance

Infrastructure

Security-Related Applications

Needs Analysis in Healthcare Facilities

Operational Needs

Staff Productivity and Satisfaction

Increased Revenue and Cost Optimization

Patient Safety

Quality of Care

Patient Access to Services

Needs Summary

Needs Prioritization

Work Plan Development Executive Summary

Introduction and Background

Goals and Objectives

Resources

Work Plan Accountability

Current Clinical Processes

Current Healthcare IT Integration Status

Deficiencies in Current IT Healthcare Practices

Patient Support and Satisfaction

Reduction in Revenue Generation

Prescription Errors

Industry Standardization

Alternative Approaches to Current Healthcare Processes

Industry Standardization

Alternative Ways to Reduce Prescription Errors

Alternative Processes for Revenue Generation

Comparative Analysis of Alternatives

Proposal Evaluation

Cost–Benefit Analysis

Proposal Sensitivity Analysis

References

4 Systems Design

Learning Objectives

Introduction

Business Process Management

Compatibility of System Components

Standards Compliance

Process to Address Industry Trends

Structure of the System Design Team

Detailed Technical Specifications

Usability

Business Process Reengineering

Information Infrastructure

Data Management

Creating a Request for Information (RFI)

Making a Buy versus Build Decision

Process for a Build Decision

Buy Decision: Best-of-Breed versus Single-Vendor Solution

Creating a Request for Proposal (RFP)

Summary

References

5 Systems Selection, Implementation, Support, and Maintenance

Learning Objectives

Introduction

Solution Selection Criteria

Selecting Review Team Members

Solution Selection Activities

Implementation Process

Organizational Change Management

Implementation Strategies

Implementing Solutions

System Integration to Support Business Requirements

User and Operational Manuals and Training

Activation Planning and Immediate Postactivaton Activities

Managing Healthcare Information Systems

Analyzing Data for Problems and Trends

Ensuring Critical Functions Are Repaired, Maintained, or Enhanced

Business Continuity and Disaster Recovery Plans

Bibliography

6 Systems Testing and Evaluation

Learning Objectives

Introduction

Purpose of Systems Testing

Test Methodology

Test Strategy

Test Tools

Test Execution

Test Controls

Test Reporting

Final Evaluation

References

7 Systems Privacy and Security

Learning Objectives

Introduction

Defining Requirements, Policies, and Procedures

Risk Assessment

Vulnerability Remediation

User Access Controls Confidentiality, Integrity, and Availability

Organizational Roles

Data Management Controls

Disaster Recovery and Business Continuity Plans

Auditing

Ongoing System Evaluation

References

SECTION III ADMINISTRATION

8 Administration Leadership

Learning Objectives

Introduction 8Participation in Organizational Strategic Planning

Mission

Vision

Values

Goals

Organizational Environment

Forecasting Technical and Information Needs of an Organization

Developing the IT Strategic Plan

Implementing the IT Strategic Plan

Evaluating Performance

Evaluating Effectiveness and User Satisfaction

Promoting Stakeholder Understanding of IT Opportunities and

Constraints

Developing Policies and Procedures for Information and Systems

Management

Complying with Legal and Regulatory Standards

Adhering to Ethical Business Principles

Employing Comparative Analysis Strategies

Budgets

Other Financial and Nonfinancial Indicators

Benchmarks

Quality Indicators

Preparing and Delivering Business Communications

Facilitating Group Discussions and Meetings

Providing In-House Consulting Services

Developing Educational Strategies for IT Staff

Staying Current on IT Technologies and Trends

Managing Risk

Quality Standards and Practices …………………………………………………….

References …………………………………………………………………………...

9 Administration Management ..

Learning Objectives

Introduction ………………………………………………………………………….

Roles and Responsibilities for IT-Related Functions ………………………………

Senior Management Roles and Responsibilities ……………………………….

General IT Roles and Responsibilities …………………………………………

Healthcare IT Roles and Responsibilities ………………………………………

Careers in Healthcare IT………………………………………………………….

Achieving Staff Competency in Information and Management System

Skills ……………………………….……………………………….…………………

Employee Development ……………………………….…………………………

Organizational Training and In-Service Programs ………………………………

Job-Related IT Certifications …………………………………………………….

Miscellaneous Professional Development ……………………………………….

Performance Evaluation ……………………………….…………………………

Managing Projects and Project Portfolios ……………………………….…………….

Managing Vendor Relationships ……………………………….……………………...

Facilitating Steering Committee Meetings ……………………………….……………

Adhering to Industry Best Practices ……………………………….…………………..

Developing System, Operational, and Department Documentation …………………..

System Documentation ……………………………….…………………………..

Operational Documentation ……………………………….……………………...

Department Documentation ……………………………….………………………

Providing Customer Service ……………………………….…………………………..

Service-Level Management ……………………………….………………………

Request Tracking ……………………………….…………………………………

Problem Resolution ……………………………….……………………………….

Managing Budget and Financial Risks ……………………………….………………...

Financial Risk Management ……………………………….……………………………

Budget Risk Management ……………………………….………………………………

Managing Customer Relationships with Business Leaders ……………………………..

Summary ……………………………….……………………………….……………….

References………………….……………………………….………………………….

10 Questions …

Chapter 1: The Healthcare Environment …………………………………………

Chapter 2: The Technology Environment ……………………………………….

Chapter 3: Systems Analysis ……………………………….……………………

Chapter 4: Systems Design ……………………………….………………………

Chapter 5: Systems Selection, Implementation, Support, and Maintenance ...........

Chapter 6: Systems Testing and Evaluation ………………………………………

Chapter 7: Systems Privacy and Security …………………………………………

Chapter 8: Administration Leadership ……………………………….……………

Chapter 9: Administration Management ………………………………………….

11 Answer Key …

Chapter 1: The Healthcare Environment …

Chapter 2: The Technology Environment …

Chapter 3: Systems Analysis …

Chapter 4: Systems Design ….

Chapter 5: Systems Selection, Implementation, Support, and Maintenance ..........

Chapter 6: Systems Testing and Evaluation …

Chapter 7: Systems Privacy and Security …

Chapter 8: Administration Leadership …

Chapter 9: Administration Management …

12 Acronyms ….

Appendix ….

Index ….

 

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Author(s)

Biography

HIMSS is a global voice, advisor and thought leader of health transformation through Health IT with a unique breadth and depth of expertise and capabilities to improve the quality, safety, and efficiency of health, healthcare and care outcomes. As the leading source of Health IT, HIMSS designs and leverages key data assets, predictive models and tools to advise global leaders, stakeholders and influencers of best practices in Health IT so they have the right information at the point of decision.

Through its HIT network of over 1 million experts, over 200 knowledge exchanges and collaborations, including 60,000 plus members, HIMSS drives innovative; forward thinking around best uses of technology in support of better connected care, improved population health and low cost of care.

HIMSS is a not for profit, headquartered in Chicago, Illinois with additional offices in North America, Latin America, Europe, United Kingdom and Asia.