1st Edition
The Coaches' Handbook The Complete Practitioner Guide for Professional Coaches
This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills.
The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice.
Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.
1 Coaching defined and explored
Jonathan Passmore
2 The business case for coaching
Rebecca Jones
3 Developing a coaching culture in your organisation
Jonathan Passmore & Kristina Crabb
SECTION 2: UNDERSTANDING YOURSELF AND YOUR CLIENTS
4 Understanding yourself as a coach
Tatiana Bachkirova
5 Understanding your clients
Alison Hardingham
6 Non-violent communication
Alison Hardingham
7 Understanding the coaching relationship
Charlotte Sills
SECTION 3: CORE COACHING SKILLS
8 Goal-setting in coaching
Ruth E. Price
9 Questions in coaching
David Clutterbuck
10 Listening in coaching
Stephen Burt
11 Affirmations, reflections and summaries in coaching
Tim Anstiss
12 Tools and techniques in coaching
Sarah Leach and Jonathan Passmore
13 Silence in coaching
Arthur F. Turner
14 Using emotions in coaching
Aboodi Shabi
15 Balancing challenge and support in coaching
Ian Day
SECTION 4: COACHING APPROACHES
16 The universal eclectic model of executive coaching
Alison Hardingham
17 Behavioural coaching: The GROW model
Sarah Leach
18 Person-centred coaching
Richard Bryant Jefferies
19 Solution-focused coaching
Jonathan Passmore
20 Cognitive-behavioural coaching
Rob Willson
21 Gestalt coaching
Ann James
22 Systems-Psychodynamic coaching
Karen Izod
23 Neuroscience coaching
Patricia Riddell
24 Narrative coaching
David Drake
25 Systemic team coaching
Lucy Widdowson & Paul J. Barbour
26 Career coaching
Julia Yates
27 Outdoor eco-coaching
Alexandra Burn & Anne-Marie Watson
28 Acceptance and Commitment Coaching
Tim Anstiss
29 Positive psychology approached to coaching
Christian van Nieuwerburgh & Robert Biswas-Diener
30 Developing an integrated approach to coaching
Jonathan Passmore
SECTION 5: COACHING ISSUES
31 Ethics in coaching
Ioanna Iordanou & Rachel Hawley
32 Contracting in coaching
Karen Foy
33 Feedback and evaluation in coaching
Jonathan Passmore & Dave Tee
34 AI and digital technology in coaching
Edith Coron
SECTION 6: CONTINUING COACH DEVELOPMENT
35 Supervision in coaching
Suzanne Lines
36 Manager as coach
Jenny Rogers
37 Reflective practice in coaching
Ann James
38 Establishing your coaching business
Michael Beale
SECTION 7: TOOLS AND TECHNIQUES FOR COACHES
39 Fifteen tools and techniques for coaches
Julie Flower
Biography
Jonathan Passmore is Director of the Henley Centre for Coaching. He has also held a number of executive and non-executive board roles and worked for global consulting firms, including PwC and IBM. He has also edited and written 30 books and over 100 scientific articles.
"This thought-provoking book provides an accessible pathway from current academic thinking to practical advice. Recommended reading for all coaches wishing to deepen their knowledge and sharpen their practice."
Dr Gill Stevens, Programme director – Coaching, University of Cambridge, UK
"Coaching is the personnel development instrument of the future. This handbook provides an excellent practical and scientifically sound foundation for preparing for this future as a coach."
Professor Dr Carsten C. Schermuly, Vice President Research at SRH Berlin University of Applied Sciences, Germany
"This is the go-to book for novice coaches through to seasoned practitioners."
Jeannette Marshall, Director of Accreditation, Association for Coaching (Global)
"A must-read handbook for students, novice and experienced coaches and academics. With the right balance of cutting-edge theory and practice, this is by far the most thought-provoking and comprehensive book on coaching currently available."
Dr Andrea Giraldez-Hayes, Programme Director – Coaching and Positive Psychology, University of East London, UK
"This handbook is a stimulating and eclectic guide to key areas of coaching theory and practice. Presented in seven sections that include discussion of issues, necessary skills and approaches, it makes a most worthwhile addition to the literature base."
Dr Elaine Cox, Senior Lecturer, International Centre for Coaching & Mentoring Studies, Oxford Brookes University, UK
"What a fantastic, science-based practitioners handbook! Great value for all those who want to become dedicated professional coaches helping to unlock peoples’ full potential in an increasingly challenging world. An absolute must have for any coaching student!"
Dr Robert Wegener, Co-Responsible of the Coaching Studies FHNW (University of Applied Sciences North Western Switzerland), Initiator of the International Coaching Conference, author and editor, and Business Coach
"As professional coaching begins to reach a stage of maturity, it is crucial we have a credible resource supported by thoughtful and evidence-based reflection. This handbook offers the pathway for sustainable practice and decision-making either for those interested in their development as coaches or for those looking for a reference book in coaching services."
Alexandra Barosa Pereira, Programme Director – Professional Certificate in Executive Coaching, Nova Business School, Lisbon, Portugal
"I love the way this book is like being able to knock on the doors of the individual expert practitioners, and have a chat with each of them, all in one place."
Dr Patricia Bossons, Leadership Development and Coaching Lead, Massey Business School, New Zealand
"The scope and substance of this book make it ideal as a text for coach education and as a resource on every coach’s bookshelf."
Francine Campone, Ed.D., MCC, Coaching & Coach Development
"Brings together the current coaching evidence base in an accessible way, supporting coaches to raise awareness and take responsibility for their own development and practice."
Dr Amy Stabler, Senior Lecturer, Leadership Development and Organisation Futures, Newcastle University Business School
“This Handbook covers an amazing variety of illustrations of questions, techniques and tools, issues and approaches in coaching. It is an excellent guide for coaches.”
Siegfried Greif PhD, leading German coaching psychologist, researcher and retired Professor, University of Osnabrueck
Review excerpt:
"In addition to coaching theories and models, the handbook includes a vast array of tools, including a selection of 15 traditional and creative techniques ranging from the wheel of life to an example from improvised comedy. The book highlights the importance of professional practice, addressing topics such as the boundaries of coaching, its future as a profession and a leadership style are covered across several sections and chapters. At the beginning of the book, readers are invited to complete a thought-provoking comparison table between coaching and other types of goal-setting interventions. There is a strong emphasis on promoting coaching as a successful evidence-based practice. Authors argue that not only is coaching an effective learning and development approach, able to generate a range of individual and collective benefits, but it also helps deliver changes for organisations at a strategic level."
Francoise Orlov, Philosophy of Coaching: An International Journal, Vol. 6, No.2, November 2021, 47-48. http://dx.doi.org/10.22316/poc/06.2.04
