The Fluent Leader : Functional Fluency and Effective Leadership Inspired By Transactional Analysis book cover
1st Edition

The Fluent Leader
Functional Fluency and Effective Leadership Inspired By Transactional Analysis

Edited By

Valerie Fawcett

  • Available for pre-order on March 17, 2023. Item will ship after April 7, 2023
ISBN 9781032385402
April 7, 2023 Forthcoming by Routledge
190 Pages 19 Color & 13 B/W Illustrations

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USD $39.95

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Book Description

In this insightful and comprehensive volume, leaders and managers can explore how they can use their power and choice of behavioural options more effectively to develop a positive and healthy working environment where people and the organization can succeed.

Based on the Functional Fluency model as it was developed by Dr Susannah Temple, this book details the art and skill of interpersonal effectiveness, describing the behaviours that enable human beings to get along well together and to flourish and thrive. Fluent leaders make positive and flexible responses which help things turn out well, instead of repeating old automatic reactions that sometimes make things worse. By inspiring and motivating others, they manage and lead constructively, saving time, energy, and stress. Further, becoming functionally fluent will improve their problem-solving, decision-making, and communication skills, enabling them to cultivate successful relationships. Through engaging case studies and opportunities for personal reflection, The Fluent Leader addresses situations leaders face as managers, team leaders, senior executives, and change agents.

The Fluent Leader guides leaders and managers, at all levels in any kind of organization, in how to use the most effective behaviours, and how to change ineffective behaviours, which are draining them or holding them back.

Table of Contents


Chapter One: Leadership, Fluency, and Where to Invest It

Stefan F. Graebe

Chapter Two: What is Functional Fluency? A Guide to Effective Behaviours

Valerie Fawcett and Stefan F. Graebe

Chapter Three: The Constructive Manager- Building Effective Relationships

Rona Rowe

Chapter Four: The Inspirational Leader- Sharing Vision and Purpose

Jutta Kreyenberg and Hannah Titilayo Seriki

Chapter Five: Building your Personal Resilience with Functional Fluency

David Scott Brown

Chapter Six: Fluent Teamwork- Effective Interaction through Conscious Choices

Hannah Titilayo Seriki

Chapter Seven: Embracing Challenging Relationships for Effective Leadership: Three Perspectives

Leona Bishop and Martin Van Den Blink

Chapter Eight: Using Functional Fluency to support Organizational Development and Transformational Change

Paul Robinson



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Valerie Fawcett is a learning and development specialist and a provider of training in Functional Fluency and the accompanying TIFF© (Temple Index of Functional Fluency) behavioural profile. She teaches and coach groups and individuals in leadership and management.


'This comprehensive text will inspire and support the development of effective leadership of self, others and organisations. Through clearly presented theory and engaging case studies, these skilled and experienced practitioners demonstrate the power of the Functional Fluency approach, illuminating the what, why and how of effective leadership in our increasingly complex and demanding world.'

Graeme Summers, London Business School Executive Coach and co-author of Co-creative Transactional Analysis