1st Edition
The Fluent Leader Functional Fluency and Effective Leadership Inspired By Transactional Analysis
In this insightful and comprehensive volume, leaders and managers can explore how they can use their power and choice of behavioural options more effectively to develop a positive and healthy working environment where people and the organization can succeed.
Based on the Functional Fluency model as it was developed by Dr Susannah Temple, this book details the art and skill of interpersonal effectiveness, describing the behaviours that enable human beings to get along well together and to flourish and thrive. Fluent leaders make positive and flexible responses which help things turn out well, instead of repeating old automatic reactions that sometimes make things worse. By inspiring and motivating others, they manage and lead constructively, saving time, energy, and stress. Further, becoming functionally fluent will improve their problem-solving, decision-making, and communication skills, enabling them to cultivate successful relationships. Through engaging case studies and opportunities for personal reflection, The Fluent Leader addresses situations leaders face as managers, team leaders, senior executives, and change agents.
The Fluent Leader guides leaders and managers, at all levels in any kind of organization, in how to use the most effective behaviours, and how to change ineffective behaviours, which are draining them or holding them back.
Preface
Chapter One: Leadership, Fluency, and Where to Invest It
Stefan F. Graebe
Chapter Two: What is Functional Fluency? A Guide to Effective Behaviours
Valerie Fawcett and Stefan F. Graebe
Chapter Three: The Constructive Manager- Building Effective Relationships
Rona Rowe
Chapter Four: The Inspirational Leader- Sharing Vision and Purpose
Jutta Kreyenberg and Hannah Titilayo Seriki
Chapter Five: Building your Personal Resilience with Functional Fluency
David Scott Brown
Chapter Six: Fluent Teamwork- Effective Interaction through Conscious Choices
Hannah Titilayo Seriki
Chapter Seven: Embracing Challenging Relationships for Effective Leadership: Three Perspectives
Leona Bishop and Martin Van Den Blink
Chapter Eight: Using Functional Fluency to support Organizational Development and Transformational Change
Paul Robinson
Appendix
Index
Biography
Valerie Fawcett is a learning and development specialist and a provider of training in Functional Fluency and the accompanying TIFF© (Temple Index of Functional Fluency) behavioural profile. She teaches and coaches groups and individuals in leadership and management.
'This comprehensive text will inspire and support the development of effective leadership of self, others and organisations. Through clearly presented theory and engaging case studies, these skilled and experienced practitioners　demonstrate the power of the Functional Fluency approach, illuminating the what, why and how of effective leadership in our increasingly complex and demanding world.'
Graeme Summers, London Business School Executive Coach and co-author of Co-creative Transactional Analysis
