The Influential Project Manager: Winning Over Team Members and Stakeholders, 1st Edition (Paperback) book cover

The Influential Project Manager

Winning Over Team Members and Stakeholders, 1st Edition

By Alfonso Bucero,MSc,PMP, PMI-RMP, PMI F

Auerbach Publications

219 pages | 23 B/W Illus.

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pub: 2014-07-25
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Description

If you want to be a successful project manager, you need to become a person of influence. Without influence, there can be no success as a project manager. And, although all key success criteria point to the importance of developing soft skills as a project manager, few books exist about how to develop the power of influence for achieving better project and business results.

Filling this need, The Influential Project Manager: Winning Over Team Members and Stakeholders supplies detailed guidance on how to improve your influence skills to achieve better business results. It explains how to set and meet ambitious goals for you, your team, and your stakeholders.

The book describes how to listen actively to influence others and details how you can build partnerships that can pay dividends for a lifetime. Each chapter highlights real-world scenarios about a particular subject linked to the influencing skill being covered. Each chapter also includes practical forms, templates, helpful tips, and best practices to help you develop and refine your skills of influence.

  • Details the ten keys to influencing others to support you and your ideas
  • Outlines techniques for improving your listening skills
  • Includes a trust assessment for determining your level of influence and if others see you as trustworthy
  • Demonstrates how to build a network of informal alliances to achieve success

Supplying you with the vision of influence from an experienced project manager’s perspective, this book will help you procure the informal power required to become a successful influencer. After reading the text and performing the trust assessment, you will gain the understanding required to lead project members down the path to project success.

Table of Contents

Part I: Training a Better Horse

Ten Keys to Influence

Dialogue

Persuasive Conversations

Preparation

Alignment

Situation Review

So, What’s in It for Me?

Your Idea

Overcome Objections and Obstacles: The Art of Persuasion

Next Steps

Emotional Flow

Classic Mistakes

Summary

Influence Assessment

Practice Active Listening

Practice Active Listening

Open and Purposeful Questions

Reinforcement

Paraphrasing

Contradiction

Disclosure

Active Listening: A Case Study

Summary

Active Listening Assessment

Develop Trust

Sharing Common Values

Credibility

Risk and Opportunity

Distance

What We Say and What We Mean

What We Say and What Is Heard

My Interests and Your Interests

My Background and Your Background

Summary

Trust Assessment

Practice Your Integrity

Integrity Is Needed to Succeed as a Project Manager

Integrity Is an Inside Job

How to Measure Your Integrity

Become a Person of Integrity

Importance of Integrity

Project Management Integrity

Summary

Influence Checklist

Influence to Win

Achieving a Win–Win Discussion

Focus on Interests

Offer Options

Craft a Story

Agree in Public, Argue in Private

The Winners

Why Do Winning Streaks End?

Persistence

How to Break Out and Master a Turnaround

Summary

Winning Checklist

Practice Your Generosity

Customized Generosity

Earned Generosity

Measured Generosity

Requested Help

Five Characteristics of the Generous Project Manager

Altruism

Optimism

Trust

Energy

Ability to Lead

Philosophy and Principles of Generosity

Summary

Generosity Assessment

Understanding People

Why People Fail to Understand Others

Fear

Self-Centeredness

Not Appreciating Differences

Not Acknowledging Similarities

How Do People React to Your Style?

Some Things Everybody Needs to Understand about People

Everybody Wants to Be Somebody

Nobody Cares How Much You Know until He or She Knows How Much You Care

Everybody Needs Somebody

Everybody Can Be Somebody

Anybody Who Helps Somebody Influences a Lot of People

The Ability to Understand People

The Other Person’s Perspective

Personal Empathy

Positive Attitude about People

Projecting Warmth

Projecting Strength

Summary

Understanding People Checklist

Develop Commitment

The Hook

Personal Introductions

The Teaser

Ask for Advice

Making Commitment a Two-Way Street

Using Territory Well

Building a Tribe: Belonging, Meaning, and Recognition

Belonging and Meaning

Recognition

Gaining Commitment by Giving Control

Public Commitment, Private Challenge

Manage Conflict in Private

Publicize Agreements

Summary

Commitment Assessment

Cultivate Your Informal Power

The Power of the Informal

Four Ways to Build Your Informal Power in a Project

Project Manager Feelings

Informal Power

How to Increase Your Informal Power as a Project Manager

Summary

Power Assessment

Understand How to Convert Your Project Vision into Reality

The IRM (Idea, Resources, and Money) Principle

The Idea

Human Resources

Money

Have a Plan B

Crisis and Opportunities

Summary

Vision Assessment

Part II: Sell Your Horse

Develop and Sustain Your Influence

The Selling Model

The Right Assignment

Having the Right Experience

Being Successful

Enjoy What You Do

Taking over a New Team or Role

Having an Idea

People

Having the Money

Budgets

Influencing Decisions

Meetings

Presentations

Style

Substance

Conflicts

Only Fight When There Is a Prize Worth Fighting For

Only Fight When You Know That You Will Win

Only Fight When There Is No Other Way of Achieving Your Goals

Summary

Getting Buy-In and Making It Happen

Part III: Ride Your Horse

The Myths of Influencing

Mistakes and Myths

Main Mistakes

Lack of Trust

The Influence Myths

Myth 1

Myth 2

Myth 3

Myth 4

Monitor and Control Your Horse

Summary

Summary and Conclusions

Bibliography

Index

About the Author

Alfonso Bucero, MSc, PMP, PMI-RMP, PMI Fellow, is the founder and managing partner of BUCERO PM Consulting (www.abucero.com). He managed IIL Spain for almost two years, and he was a senior project manager at Hewlett-Packard Spain (Madrid Office) for more than thirteen years.

Bucero is a member of the Project Management Institute (PMI), ALI (Asociación de Licenciados, Ingenieros y Doctores en Informática) and AEIPRO (IPMA member). Bucero was the founder, sponsor, and president of PMI Barcelona, Spain Chapter, and he is an IPMA Assessor. He was a member of the Congress Project Action Team of PMI EMEA’s Congresses in Edinburgh (2005), Madrid (2006), and Budapest (2007). He graduated from PMI’s Leadership Institute Master Class 2007 in Atlanta at the PMI NA Global Congress. He was president of the PMI Madrid Spain Chapter for two years and has served as Component Mentor for Region 8 Southwest since 2011. He received the PMI Distinguished Contribution Award in 2010 for his long and varied body of work, and the PMI Fellow Award in 2011 from the PMI for his sustained contribution to the development of the profession internationally.

Bucero has a computer science engineering degree from Universidad Politecnica (Madrid), and is a PhD candidate in project management at the University of Mondragon in Spain. He has 31 years of practical experience and 25 of them in project management worldwide. He has managed and consulted on projects in various countries across Europe.

Since 1992, Bucero has been a frequent speaker at international PMI Congresses, IPMA Congresses, and PMI SeminarsWorld. He has been a keynote speaker in several congresses worldwide. He delivers project management training and consulting services in several countries worldwide. As a "project management believer," he defends passion, persistence, and patience as vital keys for project success.

Bucero has been a professor for MEDIP (Master in Construction and Project Management) at the Universidad Politecnica since 2004, and he is a professor and executive consultant for the Marketing & Finance Business School in Bilbao (Spain).

He authored the book Dirección de Proyectos, Una Nueva Vision published by LITO GRAPO Editors (2003). He contributed a chapter to Creating the Project Office published by Jossey-Bass (2004), authored by Randall L. Englund, Robert J. Graham, and Paul Dinsmore. Bucero coauthored with Randall L. Englund the book Project Sponsorship published by Jossey-Bass (2006). He authored the book Today Is a Good Day: Attitudes for Achieving Project Success, published by Multimedia Publishing in Canada (2010). Bucero contributed the chapter "From Commander to Sponsor: Building Executive Support for Project Success" in the book Advising Upwards (2011) authored by Lynda Bourne in Australia. He also contributed a chapter to the book Project Management circa 2025 written by Dr. David I. Cleland and Dr. Bopaya Bidanda in 2010.

Bucero also coauthored with Randall L. Englund the books The Complete Project Manager and The Complete Project Manager Toolkit published by Management Concepts on March 2012, and published a new version from his book Dirección de Proyectos, Una Nueva Vision, and the book Hoy es un buen día (Spanish translation of Today Is a Good Day). He has also contributed to professional magazines in the United States, Russia (SOVNET), India (ICFAI), Argentina, and Spain. Bucero was a contributing editor for six years for the "Crossing Borders" column of PM Network magazine, published by the PMI. He is a monthly contributor for Project Connections Blog, and published several project management articles in other magazines.

About the Series

Best Practices in Portfolio, Program, and Project Management

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUS042000
BUSINESS & ECONOMICS / Management Science
BUS101000
BUSINESS & ECONOMICS / Project Management
COM032000
COMPUTERS / Information Technology