The Information Processing Theory of Organization: Managing Technology Accession in Complex Systems, 1st Edition (Paperback) book cover

The Information Processing Theory of Organization

Managing Technology Accession in Complex Systems, 1st Edition

By John L. Kmetz


393 pages

Purchasing Options:$ = USD
Paperback: 9781138360587
pub: 2020-02-01
Available for pre-order. Item will ship after 1st February 2020
Hardback: 9781138360549
pub: 2019-06-05
eBook (VitalSource) : 9780429433054
pub: 2018-11-09
from $22.50

FREE Standard Shipping!


First published in 1998, this volume develops and tests an information-processing model of organization, within the context of the accession of a new generation of a production technology. The model conceptualizes organizations as systems which accomplish their objectives through the processing of information. The book begins with the conceptual basis of the theory, developing the fundamental concepts of information, information processing, and technology. The accession of an automatic avionics tester during the 1970’s and 1980’s is the change in production technology used to test the theory. The theory is tested by mapping and analysing performance with a three-wave longitudinal field experiment and objective performance measures in the workflow of a very complex system, the U.S. Navy’s avionics maintenance organization. The information processing capacity of the system is shown to be the primary determinant of system performance, with or without the use of information technology. Additional support for the theory comes from newer test and information technologies deployed in the 1980’s and 1990’s. Implications of this theory for current generations of test technology are provided in the final chapters, along with further development of the theory and its general application to many types of organizations.

Table of Contents

1. Foundations of IPT: the Information Processing Theory of Organization. 2. Avionics Maintenance and Technology Accession. 3. VAST and Avionics Maintenance. 4. The VAST Shop Effectiveness and Efficiency Studies. 5. Coping with Complexity in the Avionics Maintenance System. 6. "Experiment 2" – IP Capacity, Organization Performance, and Organization Slack. 7. New Technologies and "Experiment 3". 8. Extending IPT, ATE Lessons, and a Technology Accession Model.

About the Series

Routledge Revivals

Are there elusive titles that you need and have been trying to source for years but thought that you would never be able to find?

Well this may be the end of your quest – here is a fantastic opportunity for you to discover past brilliance and purchase previously out of print and unavailable titles by some of the world’s most eminent academic scholars.

Drawing from over 100 years of innovative, cutting-edge publishing, Routledge Revivals is an exciting programme whereby key titles from the distinguished and extensive backlist of the many acclaimed imprints associated with Routledge will be re-issued.

The programme draws upon the illustrious backlists of Kegan Paul, Trench & Trubner, Routledge & Kegan Paul, Methuen, Allen & Unwin and Routledge itself.

Routledge Revivals spans the whole of the Humanities and Social Sciences, and includes works by some of the world’s greatest thinkers including Emile Durkheim, Max Weber, Simone Weil, Martin Buber, Karl Jaspers and Max Beloff.

If you are interested in Revivals in the Behavioral Sciences, please visit

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Industries / General