The Office Process Redesign Language: 1st Edition (Hardback) book cover

The Office Process Redesign Language

1st Edition

Edited by Jean-Loup Chappelet, Michael Sherwood-Smith

EPFL Press

250 pages

Purchasing Options:$ = USD
Hardback: 9780849393587
pub: 2006-06-02
$89.95
x

FREE Standard Shipping!

Description

Bridging the gap between information system processes and online applications, this book offers a practical method for business or office process redesign and shows how simple models can be used to generate online services. The author explains the use of Office Process Redesign Language for determining how an office should be organized or re-organized. He details what tasks have to be undertaken to deliver the required services and how OPRL can be used to generate the technology infrastructure to support and take advantage of modern technology. Focusing on incremental and people sensitive approaches to redesign, the book is a communications tool for supporting business process management.

Table of Contents

INTRODUCTION

Aim of OPRL

Teamwork and Technology

Foundations of OPRL

OVERVIEW OF OPRL

Principles of OPRL

Activities in an OPRL Project

The Language

Sequence of OPRL Diagrams

OPRL Concepts, Diagrams and Matrices

ABSTRACT VIEW

Overview

Example of using the Abstract View

How to draw an Abstract Model

Further Examples and Issues of Redesign with the Abstract View

DESCRIPTIVE VIEW

Overview

Example of using the Descriptive View

How to draw a Descriptive Model

Further Examples and Issues of Redesign with the Descriptive View

APPLICATION VIEW

Overview

Example of using the Application View

How to detail the Descriptive Model at the Application Level

Further Examples and Issues of Redesign with the Application View

OPRL AND ORGANISATIONAL CHANGE: TWO CASE STUDIES

Case 1: ONM Re-organisation

Case 2: UBA Re-organisation

Conclusion

AUTOMATIC GENERATION OF WORKFLOW APPLICATIONS

Workflow, Workflow Systems and Workflow Applications

What is needed to generate an Application?

Workey

UML AND OPRL

Comparison between UML and OPRL

UML Specification of OPRL

Subject Categories

BISAC Subject Codes/Headings:
BUS042000
BUSINESS & ECONOMICS / Management Science
BUS053000
BUSINESS & ECONOMICS / Quality Control
BUS076000
BUSINESS & ECONOMICS / Purchasing & Buying