This updated edition of a standard text for general practitioners includes topics such as how pay is determined, cash flow, business planning, bookkeeping, insurance and VAT. It also contains guidance on tax and self-assessment.
Introduction. Risk management. The duties of an osteopath. Professional indemnity requirements. Handling complaints. The General Osteopathic Council. Competence and continuing professional development. Clinical negligence. Examining and treating a patient. Dealing with difficult patients. Consent. Confidentiality. Patient records and the law. Osteopathic records. Personal relationships with patients. Whistle blowing. Chaperones. Domiciliary visiting. Managing patient expectations. Getting to grips with communication. Information technology and risk management. Reviewing the practice. Health and safety. Health and safety: disability. Employment issues and risk. Risk and the media. Conclusion.