The Stakeholder Perspective: Relationship Management to Increase Value and Success Rates of Complex Projects, 1st Edition (Hardback) book cover

The Stakeholder Perspective

Relationship Management to Increase Value and Success Rates of Complex Projects, 1st Edition

By Massimo Pirozzi

Taylor & Francis

184 pages

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Hardback: 9780367184766
pub: 2019-10-17
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Description

The book provides to the project management community a helpful stakeholder-centered approach to increase delivered value and success rate in complex projects. This approach is defined as a logical model called “The Stakeholder Perspective.” The book explains how to increase the success rate of projects by exploring cause-effect relations in a variety of projects with different various level of complexity. It proposes how to set a proper route, and how to maintain it, to achieve goals. The book is focused on stakeholder relations that are a consistent part of daily life and presents techniques that are immediately applicable.

Table of Contents

I.THE STAKEHOLDER PERSPECTIVE. 1. Stakeholder, Who is He? 2. The Recent Central Role of Stakeholders in Project Management. 3. Stakeholder Identification: Integrating Multiple Classification and Behavioral Models. 4. Stakeholder Analysis: a Systemic Approach. 5. Key Stakeholders Management: Principles of Effective Direct Communication. 6. Stakeholder Network Management: Informative and Interactive Communication. 7. Basic Personal and Interpersonal Skills: Personal Mastery, Leadership, Teaming. 8. Ethics in Stakeholder Relations. II. THE RELATIONSHIP MANAGEMENT PROJECT. 9. Stakeholder Relations and Delivered Value: an Indissoluble Link. 10. Satisfying Stakeholder Requirements and Expectations: the Critical Success Factor. 11. Facing Successfully Different Levels of Project Complexity. 12. Targeting both Project and Business Value Generation by using KPIs. 13. Relationship Management Project: a Structured Path to Effectiveness. III. STAKEHOLDER RELATIONSHIP MANAGEMENT: WHAT IS NEXT?. 14. Stakeholder Relations in Programs, Portfolios, and Project Governance. 15. Project Management X.0: from Tradition to Augmented Reality.

About the Author

Massimo Pirozzi is a consultant, project manager, and educator. He is a member and the secretary of the executive board, a member of the scientific committee, and an accredited master teacher, of the Instituto Italiano di Project Management (Italian Institute of Project Management). He is certified as a Professional Project Manager, as an Information Security Management Systems Lead Auditor, and as an International Mediator. He is a researcher, a lecturer, and an author about stakeholder identification and management, relationship management, complex projects management, and project management x.0. Pirozzi has a wide experience in managing large and complex projects in national and international contexts, and in managing relations with public and private organizations, including multinational companies, small and medium-sized enterprises, research institutes, and non-profit organizations. He has worked successfully in several sectors, including defense, security, health, education, cultural heritage, transport, gaming, and public service. He was also, for many years, a top manager in the ICT industry, and an adjunct professor in organizational psychology. He is registered as an Expert of the European Commission, and as an Expert of the Italian Public Administrations. Pirozzi is also the International Correspondent in Italy of PM World Journal.

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
COM032000
COMPUTERS / Information Technology
TEC009000
TECHNOLOGY & ENGINEERING / Engineering (General)