2nd Edition

The Strategic Project Leader Mastering Service-Based Project Leadership, Second Edition

By Jack Ferraro Copyright 2015
    367 Pages 26 B/W Illustrations
    by Auerbach Publications

    367 Pages 26 B/W Illustrations
    by Auerbach Publications

    As executives build and nurture their organization’s strategic agility in today’s turbulent, uncertain business environment, the ability to lead strategic change has become more critical than ever. The Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition will help project managers lead with confidence in temporary, ambiguous team structures that execute risk-laden work in an increasingly agile project environment.

    Like the first edition, this edition encourages readers to take ownership of their leadership agenda and become disciplined in the processes of building a framework of leadership skills. Readers are introduced to a new role: the service-based project leader. This role serves the entire project organization by creating a meaningful experience for team members, customers, and critical stakeholders.

    The book provides practical guidance to help you move from project manager to service-based project leader. Detailing a framework for developing and refining leadership skills, it explains how to build a leadership competency pyramid and then execute a self-directed plan for building leadership competencies. The leadership competency pyramid includes an intuitive model that will be helpful to project managers at any level.

    The book elaborates on the components of each layer of the pyramid and how each layer relates to the others. A chapter is dedicated to each layer of the pyramid, with supporting evidence for the necessity of each of these layers, as well as practical advice on how to build and practice these component layers.

    THE NEW PROJECT LEADER

    Leadership in Project Management: A Defining Moment
    Introduction
         My Story
    Are We Better Off?
    Two Types of Project Managers
    Understanding Leadership
         Carol’s Story
         Effective Leadership
    Challenges for Practitioners
         "I Don’t Have the Authority"
         "I Don’t Have the Ability" 
         "The Organizational Culture Must Change First"
    Another Defining Moment
    Summary
    Endnotes

    The Rise of the Service-Based Project Leader
    Introduction
    Importance of Transformation
    Separating from the Pack
         Efficiency
         Customization
         Foresight
         Connectedness
    Filling the Role of Service-Based Project Leader
    The Younger Generation of Workers
         The Volunteer’s Story
    Summary
    Endnotes

    Project Management as a Service: What You Need to Know
    Introduction
    Growing Expectations
    Project Management as a Service
    When Professional Services become Commodities
         The Optometrist’s Story
         Information Technology Case Study
    What versus How Work Gets Done
         Unbundling of Project Management
    New Managerial Work
    Information Overload
    New Work, Old Model
    Summary
    Endnotes

    Project Management Certifications: The Leadership Angle
    Introduction
    Value of Certifications
    Project Management Certifications
         Australian Institute of Project Management
         International Project Management Association
         Project Management Institute
    Problems with Certification
         Jacque’s Story
    Summary
    Endnotes

    Professionalism and the Leadership Void
    Introduction
    Obstacles to Professionalism
    The Leadership Void
    Performance and Expectations Gap
    Contributors to the Leadership Void
         Organizations
         Practitioners
         Trainers
    Where Do We Go from Here?
    Summary
    Endnotes

    The Case for the Service-Based Project Leader
    Introduction
    Customer Focus
    Increasing Portfolio Management Return on Investment
         Increasing Project Management Maturity
    Academia in Project Management
    Ethics in Project Leadership
    Summary
    Endnotes

    Discovering the New Project Leader in You
    Introduction
         A Commitment Story
    Committing to Personal Change
    Unfulfilled Needs + Natural Abilities = Initiation of Personal Change
    Ownership: Whose Career Is It, Anyway?
         Life Choices
         Decisions
         Truth
    Personal Confidence
    Group Confidence
    Psychological Barriers
    Summary
    Endnotes

    Finding Meaning in Creating, Rather than Problem Solving
    Introduction
    Structure for Creating
    Personal Visioning
    Group Visioning
    Initiative Visioning
    The Creativity in all of us
    Creativity in Project Management
         Exploiting the Creative Process in Project Management
    Summary
    Endnotes

    Finding the Energy to Make the Commitment
    Introduction
    Barriers to Commitment
         Fear of Change
         Stress
         Impact of Stress on the Heart and Mind
         Durable Energy
    Elements of Commitment
         Alignment
         Direction
         Authenticity
    Rare Opportunity
    Summary
    Endnotes

    THE SERVICE-BASED PROJECT LEADER’S COMPETENCY PYRAMID

    Competence: The Foundation of Leadership
    Introduction
    Competence
    Background on Project Management Competencies
         Project Manager Competency Development Framework Overview
         IPMA ICB Standard
    Lack of Focus on Behavioral Leadership
    Summary
    Endnotes

    Customers’ Perception of Your Project: Stakeholder Management
    Introduction
         Paying Customer’s View
    Strategic Project Characteristics
         Uniqueness
         Risk
         Temporary in Nature
         Expanded Playing Field
         Decision Making
         Distance and Diversity
    What Customers Really Want
         Losing Control
    Summary
    Endnotes

    Project Leader’s Competency Framework: Service-Based Project Leader’s Competency Pyramid
    Introduction
    Overview of Service-Based Project Leader’s
    Competency Pyramid
         Knowledge, Skill, and Experience
         Subject Matter Expertise
         Trust-Based Relationships
         Consultative Leadership
         Courage
    Balancing the Pyramid’s Layers
    Summary
    Endnotes

    Building Your Base—Knowledge, Skills, Experience
    Introduction
    Building Project and Program Management Knowledge
         A Certification Story
    Building Project Management Skills
         Real Needs
              How to Create a Need Statement
              Crafting the Project Mission Statement
         Leading with Work Breakdown Structures
         A WBS Story
         Stakeholder Management with Simple Project Network Diagrams
         Risk
    Building Project Management Experience
    Summary
    Endnotes

    Building Subject Matter Expertise
    Introduction
    Why Leaders Need Subject Matter Expertise
    Mastering the Acquisition of Subject Matter Expertise
         Follow the Money: Revenue and Cost
         Business Process Mapping
         Research and Networking
    Summary
    Endnotes

    Trust-Based Relationships
    Introduction
    Compatibility
    Building Trust on Projects
    Building Blocks of Trust for Project Leaders
         Value Proposition
         Credibility
         Reliability
              Tips for Creating Credibility and Reliability with Customers
         Intimacy
              Tips for Building Intimacy on Projects
         Low Self-Orientation
         Listening and Disengaging
              Tips for Low Self-Orientation
    Customer and Project Team Trust-Based Relationships
    Summary
    Endnotes

    Consultative Leadership: Becoming a Service-Based Project Leader
    Introduction
    Advisory Nature
         Serving versus Coaching
    Power
    Need for Advising
         Tips for Advising
    Consultative Leadership Process
         Engage
         Listen
         A Story about Listening
         Frame
         A Story about Framing
         Vision
         Commit
    Summary
    Endnotes

    Courage
    Introduction
    Environmental Impacts on Courage
    Risk Attitudes
         Modifying Risk Attitudes
    Emotional Literacy
    Summary
    Endnotes

    Helping Children: Nemours Case Study; Susan Voltz and Elizabeth Allen
    Complexities and Challenges Bring Transformation
    A Strong Base of Project Management Knowledge, Skill, and Experience, Plus Subject Matter Expertise
    Trust-Based Relationships
    Consultative Leadership
    Commitment to Self-Directed Leadership Development

    Instilling Transparency: Norwegian Cycling Association Case Study; Henning Vahr and Vibeke Binz Vallevik
    Knowledge, Skill, and Experience
    Trust Building
    Consultative Leadership
    Self-Directed Leadership Development

    SELF-DIRECTED PROJECT LEADERSHIP DEVELOPMENT

    The Consciousness of a Leader: Understanding Intentional Change
    Introduction
    Understanding Intentional Change Theory
    Overview of Self-Directed Project Leadership Development
    New Training Methods
    Project Management and Self-Directed Project Leadership Development
    Summary
    Endnotes

    Commitment to Leadership: Taking Control
    Introduction
    Commitment
         Human Motivation Theories and the Service-Based Project Leader
         Significance and Motivation
    Commitment Killers
         Culture of Fear
         Fatigue
         Denying Failure
         The Boxer’s Story
    A Healthy Commitment
    Summary
    Endnotes

    Instilling Transparency: Norwegian Cycling Association Case Study; Henning Vahr and Vibeke Binz Vallevik
    Knowledge, Skill, and Experience
    Trust Building
    Consultative Leadership
    Self-Directed Leadership Development

    SELF-DIRECTED PROJECT LEADERSHIP DEVELOPMENT

    The Consciousness of a Leader: Understanding Intentional Change
    Introduction
    Understanding Intentional Change Theory
    Overview of Self-Directed Project Leadership Development
    New Training Methods
    Project Management and Self-Directed Project Leadership Development
    Summary
    Endnotes

    Commitment to Leadership: Taking Control
    Introduction
    Commitment
         Human Motivation Theories and the Service-Based Project Leader
         Significance and Motivation
    Commitment Killers
         Culture of Fear
         Fatigue
         Denying Failure
         The Boxer’s Story
    A Healthy Commitment
    Summary
    Endnotes

    Assessing and Acquiring Project Leadership Skills
    Introduction
    Considerations for Assessment
         Formal and Informal Assessments
              Directors
              Socializers
              Thinkers
              Relaters
         Focus on Strengths
         Safe Environment
    Acquisition
         Assessing and Acquiring the Base of the Service-Based Project Leader’s Competency Pyramid
              Initiation and Planning
              Execution
              Control and Monitoring
              Closing
    Summary
    Endnotes

    Practicing to Be a Service-Based Project Leader
    Introduction
    Active Leadership ExperienceTM
    Practicing Mental Skills
    Summary
    Endnotes

    Serving Your Community
    Introduction
    Three Calls to Serve
    The Teacher Becomes the Student … and Vice Versa
    Giving to Receive
    Measuring the Progress of the Service-Based Project Leader
    Summary
    Endnotes

    Developing Your Action Plan
    Introduction
    Commit
    Assess and Acquire Leadership Behaviors
    Practice
    Serve
    Final Thoughts

    Appendix

    Biography

    Jack Ferraro is the founder of MyProjectAdvisor, a project management services company that provides project management training and leadership development. Jack became a project manager by accident 25 years ago while working as a financial analyst. He has two decades of adult training and education experience and has conducted training sessions and developed leadership workshops for project managers. He has 25 years of experience working with project teams and extensive experience managing complex enterprise technology and business process improvement projects.

    As a consultant, Jack helps executives improve organizational project management performance by leading project teams and mentoring and coaching both project managers and business leaders on their change initiatives. He has designed a leadership development program to help project managers build their leadership skills and important personal competencies to enable them to lead strategic projects. He works closely with business leaders on how to partner with project teams to achieve better project results.

    A frequent writer and lecturer on project management leadership trends, he has published numerous articles and podcasts on project leadership

    The second edition of The Strategic Project Leader builds on the first edition’s competency and self-directed leadership models to guide not just project managers but anyone in a leadership role in projects to master service-based project leadership. ... By using the tools in this book, not only will your organization’s projects have a greater chance of coming in on time, on budget, and according to specs, but your organization will sustain the continuous transformation required to remain competitive.
    —Dr. Frank B. McCluskey, Provost and Executive Vice President (retired), American Public University System 

    Praise for the First Edition:

    ... a truly uplifting book with a self-directed plan to build leadership competencies and recommended tools for establishing compatibility and trust that allows project leaders to truly change the world by connecting their values with their work.
    –Dr. Tony Alessandra, author of The Platinum Rule and Charisma

    Jack has taken the vast body of research in project management and leadership and boiled it down to its essential elements. He provides clear direction on HOW to implement leadership practices.
    –Carl Pritchard, President, Pritchard Management Associates and author of Risk Management: Concepts & Guidance

    …demonstrates that project managers are strategic leaders for their respective organizations as project management is a strategic advantage for the organization. I highly recommend this interesting and easy-to-read book.
    –Ginger Levin, DPA, PMP, Project Management Consultant and co-author of The Advanced Project Management Office

    Jack writes in an engaging way and his concern for the trade is infectious. Being a practitioner myself, I can only say: run and read!
    –Merete Munch Lange, Project Manager

    ... walks us through what it takes to be more than just a project leader, but to be a service-based project leader ... the crème de la crème ... the enablers of the organization. It is a must-read for project managers who want to transform the way they lead.
    –Sandy Weiner, Master Certified Coach, Managing Partner, 1-Focus International

    By emphasizing the leading of people and providing a roadmap for personal development, Ferraro has created an interesting and practical book.
    SciTech Book News, May 2008