The Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition, 2nd Edition (Paperback) book cover

The Strategic Project Leader

Mastering Service-Based Project Leadership, Second Edition, 2nd Edition

By Jack Ferraro

Auerbach Publications

367 pages | 26 B/W Illus.

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Description

As executives build and nurture their organization’s strategic agility in today’s turbulent, uncertain business environment, the ability to lead strategic change has become more critical than ever. The Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition will help project managers lead with confidence in temporary, ambiguous team structures that execute risk-laden work in an increasingly agile project environment.

Like the first edition, this edition encourages readers to take ownership of their leadership agenda and become disciplined in the processes of building a framework of leadership skills. Readers are introduced to a new role: the service-based project leader. This role serves the entire project organization by creating a meaningful experience for team members, customers, and critical stakeholders.

The book provides practical guidance to help you move from project manager to service-based project leader. Detailing a framework for developing and refining leadership skills, it explains how to build a leadership competency pyramid and then execute a self-directed plan for building leadership competencies. The leadership competency pyramid includes an intuitive model that will be helpful to project managers at any level.

The book elaborates on the components of each layer of the pyramid and how each layer relates to the others. A chapter is dedicated to each layer of the pyramid, with supporting evidence for the necessity of each of these layers, as well as practical advice on how to build and practice these component layers.

Reviews

The second edition of The Strategic Project Leader builds on the first edition’s competency and self-directed leadership models to guide not just project managers but anyone in a leadership role in projects to master service-based project leadership. … By using the tools in this book, not only will your organization’s projects have a greater chance of coming in on time, on budget, and according to specs, but your organization will sustain the continuous transformation required to remain competitive.

—Dr. Frank B. McCluskey, Provost and Executive Vice President (retired), American Public University System

Praise for the First Edition:

… a truly uplifting book with a self-directed plan to build leadership competencies and recommended tools for establishing compatibility and trust that allows project leaders to truly change the world by connecting their values with their work.

–Dr. Tony Alessandra, author of The Platinum Rule and Charisma

Jack has taken the vast body of research in project management and leadership and boiled it down to its essential elements. He provides clear direction on HOW to implement leadership practices.

–Carl Pritchard, President, Pritchard Management Associates and author of Risk Management: Concepts & Guidance

…demonstrates that project managers are strategic leaders for their respective organizations as project management is a strategic advantage for the organization. I highly recommend this interesting and easy-to-read book.

–Ginger Levin, DPA, PMP, Project Management Consultant and co-author of The Advanced Project Management Office

Jack writes in an engaging way and his concern for the trade is infectious. Being a practitioner myself, I can only say: run and read!

–Merete Munch Lange, Project Manager

… walks us through what it takes to be more than just a project leader, but to be a service-based project leader … the crème de la crème … the enablers of the organization. It is a must-read for project managers who want to transform the way they lead.

–Sandy Weiner, Master Certified Coach, Managing Partner, 1-Focus International

By emphasizing the leading of people and providing a roadmap for personal development, Ferraro has created an interesting and practical book.

SciTech Book News, May 2008

Table of Contents

THE NEW PROJECT LEADER

Leadership in Project Management: A Defining Moment

Introduction

My Story

Are We Better Off?

Two Types of Project Managers

Understanding Leadership

Carol’s Story

Effective Leadership

Challenges for Practitioners

"I Don’t Have the Authority"

"I Don’t Have the Ability"

"The Organizational Culture Must Change First"

Another Defining Moment

Summary

Endnotes

The Rise of the Service-Based Project Leader

Introduction

Importance of Transformation

Separating from the Pack

Efficiency

Customization

Foresight

Connectedness

Filling the Role of Service-Based Project Leader

The Younger Generation of Workers

The Volunteer’s Story

Summary

Endnotes

Project Management as a Service: What You Need to Know

Introduction

Growing Expectations

Project Management as a Service

When Professional Services become Commodities

The Optometrist’s Story

Information Technology Case Study

What versus How Work Gets Done

Unbundling of Project Management

New Managerial Work

Information Overload

New Work, Old Model

Summary

Endnotes

Project Management Certifications: The Leadership Angle

Introduction

Value of Certifications

Project Management Certifications

Australian Institute of Project Management

International Project Management Association

Project Management Institute

Problems with Certification

Jacque’s Story

Summary

Endnotes

Professionalism and the Leadership Void

Introduction

Obstacles to Professionalism

The Leadership Void

Performance and Expectations Gap

Contributors to the Leadership Void

Organizations

Practitioners

Trainers

Where Do We Go from Here?

Summary

Endnotes

The Case for the Service-Based Project Leader

Introduction

Customer Focus

Increasing Portfolio Management Return on Investment

Increasing Project Management Maturity

Academia in Project Management

Ethics in Project Leadership

Summary

Endnotes

Discovering the New Project Leader in You

Introduction

A Commitment Story

Committing to Personal Change

Unfulfilled Needs + Natural Abilities = Initiation of Personal Change

Ownership: Whose Career Is It, Anyway?

Life Choices

Decisions

Truth

Personal Confidence

Group Confidence

Psychological Barriers

Summary

Endnotes

Finding Meaning in Creating, Rather than Problem Solving

Introduction

Structure for Creating

Personal Visioning

Group Visioning

Initiative Visioning

The Creativity in all of us

Creativity in Project Management

Exploiting the Creative Process in Project Management

Summary

Endnotes

Finding the Energy to Make the Commitment

Introduction

Barriers to Commitment

Fear of Change

Stress

Impact of Stress on the Heart and Mind

Durable Energy

Elements of Commitment

Alignment

Direction

Authenticity

Rare Opportunity

Summary

Endnotes

THE SERVICE-BASED PROJECT LEADER’S COMPETENCY PYRAMID

Competence: The Foundation of Leadership

Introduction

Competence

Background on Project Management Competencies

Project Manager Competency Development Framework Overview

IPMA ICB Standard

Lack of Focus on Behavioral Leadership

Summary

Endnotes

Customers’ Perception of Your Project: Stakeholder Management

Introduction

Paying Customer’s View

Strategic Project Characteristics

Uniqueness

Risk

Temporary in Nature

Expanded Playing Field

Decision Making

Distance and Diversity

What Customers Really Want

Losing Control

Summary

Endnotes

Project Leader’s Competency Framework: Service-Based Project Leader’s Competency Pyramid

Introduction

Overview of Service-Based Project Leader’s

Competency Pyramid

Knowledge, Skill, and Experience

Subject Matter Expertise

Trust-Based Relationships

Consultative Leadership

Courage

Balancing the Pyramid’s Layers

Summary

Endnotes

Building Your Base—Knowledge, Skills, Experience

Introduction

Building Project and Program Management Knowledge

A Certification Story

Building Project Management Skills

Real Needs

How to Create a Need Statement

Crafting the Project Mission Statement

Leading with Work Breakdown Structures

A WBS Story

Stakeholder Management with Simple Project Network Diagrams

Risk

Building Project Management Experience

Summary

Endnotes

Building Subject Matter Expertise

Introduction

Why Leaders Need Subject Matter Expertise

Mastering the Acquisition of Subject Matter Expertise

Follow the Money: Revenue and Cost

Business Process Mapping

Research and Networking

Summary

Endnotes

Trust-Based Relationships

Introduction

Compatibility

Building Trust on Projects

Building Blocks of Trust for Project Leaders

Value Proposition

Credibility

Reliability

Tips for Creating Credibility and Reliability with Customers

Intimacy

Tips for Building Intimacy on Projects

Low Self-Orientation

Listening and Disengaging

Tips for Low Self-Orientation

Customer and Project Team Trust-Based Relationships

Summary

Endnotes

Consultative Leadership: Becoming a Service-Based Project Leader

Introduction

Advisory Nature

Serving versus Coaching

Power

Need for Advising

Tips for Advising

Consultative Leadership Process

Engage

Listen

A Story about Listening

Frame

A Story about Framing

Vision

Commit

Summary

Endnotes

Courage

Introduction

Environmental Impacts on Courage

Risk Attitudes

Modifying Risk Attitudes

Emotional Literacy

Summary

Endnotes

Helping Children: Nemours Case Study; Susan Voltz and Elizabeth Allen

Complexities and Challenges Bring Transformation

A Strong Base of Project Management Knowledge, Skill, and Experience, Plus Subject Matter Expertise

Trust-Based Relationships

Consultative Leadership

Commitment to Self-Directed Leadership Development

Instilling Transparency: Norwegian Cycling Association Case Study; Henning Vahr and Vibeke Binz Vallevik

Knowledge, Skill, and Experience

Trust Building

Consultative Leadership

Self-Directed Leadership Development

SELF-DIRECTED PROJECT LEADERSHIP DEVELOPMENT

The Consciousness of a Leader: Understanding Intentional Change

Introduction

Understanding Intentional Change Theory

Overview of Self-Directed Project Leadership Development

New Training Methods

Project Management and Self-Directed Project Leadership Development

Summary

Endnotes

Commitment to Leadership: Taking Control

Introduction

Commitment

Human Motivation Theories and the Service-Based Project Leader

Significance and Motivation

Commitment Killers

Culture of Fear

Fatigue

Denying Failure

The Boxer’s Story

A Healthy Commitment

Summary

Endnotes

Instilling Transparency: Norwegian Cycling Association Case Study; Henning Vahr and Vibeke Binz Vallevik

Knowledge, Skill, and Experience

Trust Building

Consultative Leadership

Self-Directed Leadership Development

SELF-DIRECTED PROJECT LEADERSHIP DEVELOPMENT

The Consciousness of a Leader: Understanding Intentional Change

Introduction

Understanding Intentional Change Theory

Overview of Self-Directed Project Leadership Development

New Training Methods

Project Management and Self-Directed Project Leadership Development

Summary

Endnotes

Commitment to Leadership: Taking Control

Introduction

Commitment

Human Motivation Theories and the Service-Based Project Leader

Significance and Motivation

Commitment Killers

Culture of Fear

Fatigue

Denying Failure

The Boxer’s Story

A Healthy Commitment

Summary

Endnotes

Assessing and Acquiring Project Leadership Skills

Introduction

Considerations for Assessment

Formal and Informal Assessments

Directors

Socializers

Thinkers

Relaters

Focus on Strengths

Safe Environment

Acquisition

Assessing and Acquiring the Base of the Service-Based Project Leader’s Competency Pyramid

Initiation and Planning

Execution

Control and Monitoring

Closing

Summary

Endnotes

Practicing to Be a Service-Based Project Leader

Introduction

Active Leadership ExperienceTM

Practicing Mental Skills

Summary

Endnotes

Serving Your Community

Introduction

Three Calls to Serve

The Teacher Becomes the Student … and Vice Versa

Giving to Receive

Measuring the Progress of the Service-Based Project Leader

Summary

Endnotes

Developing Your Action Plan

Introduction

Commit

Assess and Acquire Leadership Behaviors

Practice

Serve

Final Thoughts

Appendix

About the Author

Jack Ferraro is the founder of MyProjectAdvisor, a project management services company that provides project management training and leadership development. Jack became a project manager by accident 25 years ago while working as a financial analyst. He has two decades of adult training and education experience and has conducted training sessions and developed leadership workshops for project managers. He has 25 years of experience working with project teams and extensive experience managing complex enterprise technology and business process improvement projects.

As a consultant, Jack helps executives improve organizational project management performance by leading project teams and mentoring and coaching both project managers and business leaders on their change initiatives. He has designed a leadership development program to help project managers build their leadership skills and important personal competencies to enable them to lead strategic projects. He works closely with business leaders on how to partner with project teams to achieve better project results.

A frequent writer and lecturer on project management leadership trends, he has published numerous articles and podcasts on project leadership

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
COM032000
COMPUTERS / Information Technology
TEC009000
TECHNOLOGY & ENGINEERING / Engineering (General)