The Strategic Project Leader : Mastering Service-Based Project Leadership, Second Edition book cover
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The Strategic Project Leader
Mastering Service-Based Project Leadership, Second Edition





ISBN 9781138374898
Published September 18, 2018 by Auerbach Publications
367 Pages 26 B/W Illustrations

 
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Book Description

As executives build and nurture their organization’s strategic agility in today’s turbulent, uncertain business environment, the ability to lead strategic change has become more critical than ever. The Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition will help project managers lead with confidence in temporary, ambiguous team structures that execute risk-laden work in an increasingly agile project environment.

Like the first edition, this edition encourages readers to take ownership of their leadership agenda and become disciplined in the processes of building a framework of leadership skills. Readers are introduced to a new role: the service-based project leader. This role serves the entire project organization by creating a meaningful experience for team members, customers, and critical stakeholders.

The book provides practical guidance to help you move from project manager to service-based project leader. Detailing a framework for developing and refining leadership skills, it explains how to build a leadership competency pyramid and then execute a self-directed plan for building leadership competencies. The leadership competency pyramid includes an intuitive model that will be helpful to project managers at any level.

The book elaborates on the components of each layer of the pyramid and how each layer relates to the others. A chapter is dedicated to each layer of the pyramid, with supporting evidence for the necessity of each of these layers, as well as practical advice on how to build and practice these component layers.

Table of Contents

THE NEW PROJECT LEADER

Leadership in Project Management: A Defining Moment
Introduction
     My Story
Are We Better Off?
Two Types of Project Managers
Understanding Leadership
     Carol’s Story
     Effective Leadership
Challenges for Practitioners
     "I Don’t Have the Authority"
     "I Don’t Have the Ability" 
     "The Organizational Culture Must Change First"
Another Defining Moment
Summary
Endnotes

The Rise of the Service-Based Project Leader
Introduction
Importance of Transformation
Separating from the Pack
     Efficiency
     Customization
     Foresight
     Connectedness
Filling the Role of Service-Based Project Leader
The Younger Generation of Workers
     The Volunteer’s Story
Summary
Endnotes

Project Management as a Service: What You Need to Know
Introduction
Growing Expectations
Project Management as a Service
When Professional Services become Commodities
     The Optometrist’s Story
     Information Technology Case Study
What versus How Work Gets Done
     Unbundling of Project Management
New Managerial Work
Information Overload
New Work, Old Model
Summary
Endnotes

Project Management Certifications: The Leadership Angle
Introduction
Value of Certifications
Project Management Certifications
     Australian Institute of Project Management
     International Project Management Association
     Project Management Institute
Problems with Certification
     Jacque’s Story
Summary
Endnotes

Professionalism and the Leadership Void
Introduction
Obstacles to Professionalism
The Leadership Void
Performance and Expectations Gap
Contributors to the Leadership Void
     Organizations
     Practitioners
     Trainers
Where Do We Go from Here?
Summary
Endnotes

The Case for the Service-Based Project Leader
Introduction
Customer Focus
Increasing Portfolio Management Return on Investment
     Increasing Project Management Maturity
Academia in Project Management
Ethics in Project Leadership
Summary
Endnotes

Discovering the New Project Leader in You
Introduction
     A Commitment Story
Committing to Personal Change
Unfulfilled Needs + Natural Abilities = Initiation of Personal Change
Ownership: Whose Career Is It, Anyway?
     Life Choices
     Decisions
     Truth
Personal Confidence
Group Confidence
Psychological Barriers
Summary
Endnotes

Finding Meaning in Creating, Rather than Problem Solving
Introduction
Structure for Creating
Personal Visioning
Group Visioning
Initiative Visioning
The Creativity in all of us
Creativity in Project Management
     Exploiting the Creative Process in Project Management
Summary
Endnotes

Finding the Energy to Make the Commitment
Introduction
Barriers to Commitment
     Fear of Change
     Stress
     Impact of Stress on the Heart and Mind
     Durable Energy
Elements of Commitment
     Alignment
     Direction
     Authenticity
Rare Opportunity
Summary
Endnotes

THE SERVICE-BASED PROJECT LEADER’S COMPETENCY PYRAMID

Competence: The Foundation of Leadership
Introduction
Competence
Background on Project Management Competencies
     Project Manager Competency Development Framework Overview
     IPMA ICB Standard
Lack of Focus on Behavioral Leadership
Summary
Endnotes

Customers’ Perception of Your Project: Stakeholder Management
Introduction
     Paying Customer’s View
Strategic Project Characteristics
     Uniqueness
     Risk
     Temporary in Nature
     Expanded Playing Field
     Decision Making
     Distance and Diversity
What Customers Really Want
     Losing Control
Summary
Endnotes

Project Leader’s Competency Framework: Service-Based Project Leader’s Competency Pyramid
Introduction
Overview of Service-Based Project Leader’s
Competency Pyramid
     Knowledge, Skill, and Experience
     Subject Matter Expertise
     Trust-Based Relationships
     Consultative Leadership
     Courage
Balancing the Pyramid’s Layers
Summary
Endnotes

Building Your Base—Knowledge, Skills, Experience
Introduction
Building Project and Program Management Knowledge
     A Certification Story
Building Project Management Skills
     Real Needs
          How to Create a Need Statement
          Crafting the Project Mission Statement
     Leading with Work Breakdown Structures
     A WBS Story
     Stakeholder Management with Simple Project Network Diagrams
     Risk
Building Project Management Experience
Summary
Endnotes

Building Subject Matter Expertise
Introduction
Why Leaders Need Subject Matter Expertise
Mastering the Acquisition of Subject Matter Expertise
     Follow the Money: Revenue and Cost
     Business Process Mapping
     Research and Networking
Summary
Endnotes

Trust-Based Relationships
Introduction
Compatibility
Building Trust on Projects
Building Blocks of Trust for Project Leaders
     Value Proposition
     Credibility
     Reliability
          Tips for Creating Credibility and Reliability with Customers
     Intimacy
          Tips for Building Intimacy on Projects
     Low Self-Orientation
     Listening and Disengaging
          Tips for Low Self-Orientation
Customer and Project Team Trust-Based Relationships
Summary
Endnotes

Consultative Leadership: Becoming a Service-Based Project Leader
Introduction
Advisory Nature
     Serving versus Coaching
Power
Need for Advising
     Tips for Advising
Consultative Leadership Process
     Engage
     Listen
     A Story about Listening
     Frame
     A Story about Framing
     Vision
     Commit
Summary
Endnotes

Courage
Introduction
Environmental Impacts on Courage
Risk Attitudes
     Modifying Risk Attitudes
Emotional Literacy
Summary
Endnotes

Helping Children: Nemours Case Study; Susan Voltz and Elizabeth Allen
Complexities and Challenges Bring Transformation
A Strong Base of Project Management Knowledge, Skill, and Experience, Plus Subject Matter Expertise
Trust-Based Relationships
Consultative Leadership
Commitment to Self-Directed Leadership Development

Instilling Transparency: Norwegian Cycling Association Case Study; Henning Vahr and Vibeke Binz Vallevik
Knowledge, Skill, and Experience
Trust Building
Consultative Leadership
Self-Directed Leadership Development

SELF-DIRECTED PROJECT LEADERSHIP DEVELOPMENT

The Consciousness of a Leader: Understanding Intentional Change
Introduction
Understanding Intentional Change Theory
Overview of Self-Directed Project Leadership Development
New Training Methods
Project Management and Self-Directed Project Leadership Development
Summary
Endnotes

Commitment to Leadership: Taking Control
Introduction
Commitment
     Human Motivation Theories and the Service-Based Project Leader
     Significance and Motivation
Commitment Killers
     Culture of Fear
     Fatigue
     Denying Failure
     The Boxer’s Story
A Healthy Commitment
Summary
Endnotes

Instilling Transparency: Norwegian Cycling Association Case Study; Henning Vahr and Vibeke Binz Vallevik
Knowledge, Skill, and Experience
Trust Building
Consultative Leadership
Self-Directed Leadership Development

SELF-DIRECTED PROJECT LEADERSHIP DEVELOPMENT

The Consciousness of a Leader: Understanding Intentional Change
Introduction
Understanding Intentional Change Theory
Overview of Self-Directed Project Leadership Development
New Training Methods
Project Management and Self-Directed Project Leadership Development
Summary
Endnotes

Commitment to Leadership: Taking Control
Introduction
Commitment
     Human Motivation Theories and the Service-Based Project Leader
     Significance and Motivation
Commitment Killers
     Culture of Fear
     Fatigue
     Denying Failure
     The Boxer’s Story
A Healthy Commitment
Summary
Endnotes

Assessing and Acquiring Project Leadership Skills
Introduction
Considerations for Assessment
     Formal and Informal Assessments
          Directors
          Socializers
          Thinkers
          Relaters
     Focus on Strengths
     Safe Environment
Acquisition
     Assessing and Acquiring the Base of the Service-Based Project Leader’s Competency Pyramid
          Initiation and Planning
          Execution
          Control and Monitoring
          Closing
Summary
Endnotes

Practicing to Be a Service-Based Project Leader
Introduction
Active Leadership ExperienceTM
Practicing Mental Skills
Summary
Endnotes

Serving Your Community
Introduction
Three Calls to Serve
The Teacher Becomes the Student … and Vice Versa
Giving to Receive
Measuring the Progress of the Service-Based Project Leader
Summary
Endnotes

Developing Your Action Plan
Introduction
Commit
Assess and Acquire Leadership Behaviors
Practice
Serve
Final Thoughts

Appendix

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Author(s)

Biography

Jack Ferraro is the founder of MyProjectAdvisor, a project management services company that provides project management training and leadership development. Jack became a project manager by accident 25 years ago while working as a financial analyst. He has two decades of adult training and education experience and has conducted training sessions and developed leadership workshops for project managers. He has 25 years of experience working with project teams and extensive experience managing complex enterprise technology and business process improvement projects.

As a consultant, Jack helps executives improve organizational project management performance by leading project teams and mentoring and coaching both project managers and business leaders on their change initiatives. He has designed a leadership development program to help project managers build their leadership skills and important personal competencies to enable them to lead strategic projects. He works closely with business leaders on how to partner with project teams to achieve better project results.

A frequent writer and lecturer on project management leadership trends, he has published numerous articles and podcasts on project leadership

Reviews

The second edition of The Strategic Project Leader builds on the first edition’s competency and self-directed leadership models to guide not just project managers but anyone in a leadership role in projects to master service-based project leadership. ... By using the tools in this book, not only will your organization’s projects have a greater chance of coming in on time, on budget, and according to specs, but your organization will sustain the continuous transformation required to remain competitive.
—Dr. Frank B. McCluskey, Provost and Executive Vice President (retired), American Public University System 

Praise for the First Edition:

... a truly uplifting book with a self-directed plan to build leadership competencies and recommended tools for establishing compatibility and trust that allows project leaders to truly change the world by connecting their values with their work.
–Dr. Tony Alessandra, author of The Platinum Rule and Charisma

Jack has taken the vast body of research in project management and leadership and boiled it down to its essential elements. He provides clear direction on HOW to implement leadership practices.
–Carl Pritchard, President, Pritchard Management Associates and author of Risk Management: Concepts & Guidance

…demonstrates that project managers are strategic leaders for their respective organizations as project management is a strategic advantage for the organization. I highly recommend this interesting and easy-to-read book.
–Ginger Levin, DPA, PMP, Project Management Consultant and co-author of The Advanced Project Management Office

Jack writes in an engaging way and his concern for the trade is infectious. Being a practitioner myself, I can only say: run and read!
–Merete Munch Lange, Project Manager

... walks us through what it takes to be more than just a project leader, but to be a service-based project leader ... the crème de la crème ... the enablers of the organization. It is a must-read for project managers who want to transform the way they lead.
–Sandy Weiner, Master Certified Coach, Managing Partner, 1-Focus International

By emphasizing the leading of people and providing a roadmap for personal development, Ferraro has created an interesting and practical book.
SciTech Book News, May 2008