256 pages | 19 B/W Illus.
The true promise and benefits of Supply Chain Management elude many organizations. Cultural limitations, a narrow view of the opportunities offered by and the need to access external resources juxtaposed with a lack of understanding of how technology can enhance business processes create resistance. The Supply Chain Manager's Problem-Solver: Maximizing the Value of Collaboration and Technology explores the benefits of a full network approach and illustrates specific actions that lead to success. The author uses case studies to validate the concepts and solutions, provides an easy to understand and apply methodology for getting to higher levels of progress, and explores areas of potential technology application that often get overlooked.
"…certain common mistakes tend to creep in- most of which will sound familiar to supply chain managers…Poirier succeeds in coming up with some new wrinkles to the time-honored advice for these problems."
- Supply Chain Management Review November/December 2002
Lack of Leadership Vision
Using the Wrong Metrics
Aversion to External Advice
Focusing only on the Bottom Line
Poor Customer Relationship Management
Not Focusing on the Consumer
Lack of Collaboration Across the Extended Enterprise
Weak Global Concepts
Absence of Proper Sourcing Techniques
Misunderstanding of the Value of the Internet
Putting Software Ahead of Process Improvement
Aligning with the Wrong Trading Exchange
Making a Poor Transformational Change
Not Dealing Properly with the Existing Culture
Not Trusting the People you Need to Trust
Conclusions - The Path Forward