1st Edition

The Supply Chain Manager's Problem-Solver Maximizing the Value of Collaboration and Technology

By Charles C. Poirier Copyright 2002
    256 Pages 19 B/W Illustrations
    by CRC Press

    The true promise and benefits of Supply Chain Management elude many organizations. Cultural limitations, a narrow view of the opportunities offered by and the need to access external resources juxtaposed with a lack of understanding of how technology can enhance business processes create resistance. The Supply Chain Manager's Problem-Solver: Maximizing the Value of Collaboration and Technology explores the benefits of a full network approach and illustrates specific actions that lead to success. The author uses case studies to validate the concepts and solutions, provides an easy to understand and apply methodology for getting to higher levels of progress, and explores areas of potential technology application that often get overlooked.

    Lack of Leadership Vision
    Using the Wrong Metrics
    Aversion to External Advice
    Focusing only on the Bottom Line
    Poor Customer Relationship Management
    Not Focusing on the Consumer
    Lack of Collaboration Across the Extended Enterprise
    Weak Global Concepts
    Absence of Proper Sourcing Techniques
    Misunderstanding of the Value of the Internet
    Putting Software Ahead of Process Improvement
    Aligning with the Wrong Trading Exchange
    Making a Poor Transformational Change
    Not Dealing Properly with the Existing Culture
    Not Trusting the People you Need to Trust
    Conclusions - The Path Forward


    Charles C. Poirier

    "...certain common mistakes tend to creep in- most of which will sound familiar to supply chain managers...Poirier succeeds in coming up with some new wrinkles to the time-honored advice for these problems."
    - Supply Chain Management Review November/December 2002