The Velvet Revolution at Work The Rise of Employee Engagement, the Fall of Command and Control
What drives or delivers engaged people? Employers need to focus on creating the right conditions. Employers can't impose engagement: people need to choose to engage themselves. In The Velvet Revolution at Work, the follow-up to his best-selling The CEO: Chief Engagement Officer, John Smythe explains that the essential ingredient of the right conditions is a culture of distributed leadership which enables people at work to liberate their creativity to deliver surprisingly good results for their institution and themselves. Using models, examples and anecdotes from his client research he goes on to demonstrate exactly how to design an engagement process; one that is integrated with your business strategy and that is sustainable.
’No one knows more about building and fixing employee relationships than John Smythe. Here is a practical modern manual of how to deal with the problems every business experiences - and the occasional crisis for which every business must prepare. Smythe’s assessment of changing circumstances deserves attention in every boardroom.’ Simon Walker, Director General of the Institute of Directors ’A must-read for anyone trying to increase employee engagement to deliver better business results. It blows apart myths but also gives tangible ways to improve. It clearly illustrates a better way of leadership that is needed if companies are to survive and thrive. It left me personally motivated and inspired to tackle a difficult topic with renewed vigour.’ Jane Reed-Thomas Head of Communications, General Insurance Group Communications, Zurich Insurance Company Ltd ’A convincing and well-researched case for the merits of staff-engagement. I have benefited from John and Jerome's expertise in maximising the effectiveness of engagement as a catalyst for implementing radical corporate change. A powerful concept indeed to be sustained by strong leadership - from the top and all around - and by placing internal communications at the heart of corporate strategy.’ Didier Harel, former Managing Director, Total UK Ltd ’This practical manual examines the elusive drivers of engagement and provides a series of well-grounded approaches for leaders to adopt.’ Quality World, March 2014