Total Quality in Research and Development  book cover
SAVE
$32.00
1st Edition

Total Quality in Research and Development



  • This format is currently out of stock.
ISBN 9781884015021
Published August 1, 1995 by CRC Press
272 Pages

 
SAVE ~ $32.00
was $160.00
USD $128.00

Prices & shipping based on shipping country


Preview

Book Description

The present environment for research and development in business can be characterized in two simple words: inconsistent horizons. As the rapid development of technology and the number of new scientific discoveries have led to tremendous change, businesses have modified their entire corporate structure, downsizing, and operating in a constant state of flux. This environment with its inconsistency makes R&D a risky venture.
Total Quality in Research and Development looks at these problems and presents models, systems, and paradigms that offer a systematic improvement process for businesses and their management. The unparalleled challenge faced by those working in R&D functions is examined, offering beneficial approaches for implementing total quality improvement efforts.
This book shows how TQ promotes rather than stifles inventiveness, ingenuity, and individual accomplishment. Through collaborative efforts, both team and individual performance initiates and maintains clear objectives as well as produces the optimal environment for the prospering of research.
The total quality systems presented here are not just a system, method, or philosophy, but rather a working model for daily operations. This valuable and practical working model examines actual daily work practices, guideposts and measurements for success, and management practices that stress creativity and group achievements that support company goals.

Table of Contents

Total Quality in Research and Development
Overview
Critical Factors Affecting the R&D Environment
History of R&D
Total Quality Model for R&D
Barriers to Total Quality
Summary
Endnotes
Abstracts
Article
Overview of Total Quality
What is Total Quality
Total Quality as a System
History of Total Quality
Endnotes
Abstracts
Article
The Present R&D Paradigm
The Environment Surrounding the SMT System
The Cycle of Success
Endnotes
Abstracts
Article
The Present R&D Systems
Social System
Management System
Technical System
Endnotes
Exercises
Abstracts
Article
Beginning the Systematic Improvement Process
Assessment Phase: Stage One
Management Concurrence Phase: Stage Two
Endnotes
Abstracts
Article
Systematic Improvement and the Management Cycle
Planning Phase: Stage Three
12 Step Process for Improving a System
Implementing Phase: Stage Four
Guidelines for Sustained Success
Evaluation and Improvement Phase: Stage Five
Endnotes
Exercises
Abstracts
Article
QFD: A Tool for Managing Customer Satisfaction
Overview
Why Products Fail
Applying QFD to the Lab
Selection of Customer Requirements
Endnotes
Exercises
Abstracts
Article
ISO 9000 and Japanese QA Systems for R&D
Overview
Getting Started with ISO 9000
Relationship to Japanese QA Systems
Implementing ISO 9000
Deployment Planning Matrix for Integration of ISO 9000 in R&D
QA Checkpoints for R&D
Endnotes
Abstracts
Profile on the Japanese Delegation
Case Study: Corning Glass
Index

...
View More

Featured Author Profiles

Author - Dr. Greg  McLaughlin
Author

Dr. Greg McLaughlin

Sr. VP Research & Development, Global Targeting
Fort Lauderdale, Florida, USA

Learn more about Dr. Greg McLaughlin »