Towards Inclusive Organizations: Determinants of successful diversity management at work, 1st Edition (Paperback) book cover

Towards Inclusive Organizations

Determinants of successful diversity management at work, 1st Edition

Edited by Sabine Otten, Karen van der Zee, Marilynn B. Brewer

Psychology Press

172 pages | 10 B/W Illus.

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Diversity arising from the mixing of peoples from different cultural backgrounds has long been an issue in nations such as the United States and Australia, and in recent decades, European nations have reached unprecedented levels of cultural diversity due to increased migration. This phenomenon of increasing cultural diversity at the national level sets the context for current social science research on the consequences of diversity for social integration, institutional functioning, and interpersonal relationships.

This book reviews theory and research in social and organizational psychology on the management of diversity in work organizations. The book shows how diversity management takes place across multiple levels: at a national level, at an organizational level, between work groups and teams, in interpersonal relations, and at the level of individual experiences. Each chapter summarizes relevant empirical research, and considers how the dynamics of workgroup relations are likely to be affected by cultural differences among group members. The contributors also describe the variables which organizational leadership should be sensitive to in designing and implementing policies and practices for inclusive organizations.

Towards Inclusive Organizations will be essential reading for researchers and advanced students in social and organizational psychology.


‘One of today’s most pressing questions is how to manage diversity effectively to the benefit of diverse individuals, small groups, larger organizations, and society as a whole. To help answer this question, Otten, van der Zee, and Brewer have brought together a fine (and diverse) group of social and organizational psychologists who review state-of-the-art literature and identify promising theoretical arguments and empirical foundations. This stellar collection of chapters will inspire researchers and practitioners alike and is a must-read for everyone interested in diversity!’ - Rolf van Dick, Department of Psychology and Sports Sciences, Goethe-University Frankfurt, Germany

Table of Contents

1. Towards inclusive organizations: Introduction, M.B. Brewer, S. Otten, & K.van der Zee. 2. Labor market participation and immigrant’s acculturation, T. de Vroome & M. Verkuyten. 3. Organizational perspectives on diversity, K. van der Zee, & Otten, S. 4. Promoting social engagement and well-being in diverse groups: The role of respect , Y.J. Huo, K.R. Binning, & C.T. Begeny. 5. Predictors and consequences of inclusion and exclusion at the (culturally) diverse workplace, S. Otten, & W.S. Jansen. 6. ASPIRe: Empowering subgroups and building organic organizational identity , K.O. Peters, A. Haslam, M. Ryan, & Steffens. 7. Creative processes in diverse teams, P.B. Paulus, & K.I. van der Zee. 8. Faultlines in diverse teams, A. Homan & D. van Knippenberg. 9. Individuals in the diverse work place: The role of personality, J.P.L.M. van Oudenhoven, K. van der Zee, & P.B. Paulus.

About the Editors

Sabine Otten is Professor at the University of Groningen, The Netherlands. Her research focuses upon social identity, group identification, intergroup biases, social integration, and (cultural) diversity.

Karen van der Zee is Dean of the Faculty of Social Sciences at VU University Amsterdam, The Netherlands, where she holds a chair in Intercultural Competence. She is also Professor of Organizational Psychology, Cultural Diversity, and Integration at the University of Groningen, The Netherlands. Her research focuses upon diversity management in organizations, integration issues in culturally diverse societies, and the measurement and development of intercultural competencies.

Marilynn B. Brewer was previously Professor at Ohio State University, USA before moving to the University of New South Wales, Australia in 2009. Her primary areas of research are the study of social identity, collective decision making, and intergroup relations and she is the author of numerous research articles and books in these areas.

About the Series

Current Issues in Work and Organizational Psychology

Current Issues in Work and Organizational Psychology is a series of edited books that reflect the state-of-the-art areas of current and emerging interest in the psychological study of employees, workplaces and organizations. 

Each volume is tightly focused on a particular topic and consists of seven to ten chapters contributed by international experts. The editors of individual volumes are leading figures in their areas and provide an introductory overview.

Example topics include: digital media at work, work and the family, workaholism, modern job design, positive occupational health and individualised deals.

Professor Sir Cary Cooper, CBE is the 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School, University of Manchester, President of the CIPD, President of the British Academy of Management, President of RELATE, and President of the Institute of Welfare. He is a Companion of the Chartered Management Institute and one of only a few UK Fellows of the (American) Academy of Management.

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Subject Categories

BISAC Subject Codes/Headings:
PSYCHOLOGY / Industrial & Organizational Psychology