This bestselling manual was designed to help you match your training activity with the needs of your organization and the people in it. It contains 22 re-usable instruments for gathering and processing information on relevant issues. Part 1 looks at what is involved in identifying and analysing training needs. It reviews the different types of information the instruments will generate and provides guidance on deciding how training needs can best be met. It concludes with ideas for presenting training plans and sharing your findings with others. Part 2 contains the instruments themselves. They cover organizational development, organizational climate, managing resources and job skills, using a range of methods that includes card sorts, questionnaires, profiles and grids. Each section begins with an introduction which defines the area, describes the instruments and indicates the target groups. It also explains what preparations you will need to make. This revised and enlarged edition pays increased attention to recording and evaluating information and suggests how to use new technology to improve the information gathering process. Training Needs Analysis will help you to ensure that the effort your organization invests in training and development produces the results you desire.
'If you are involved in training or related organizational development activities then this manual is for you.' In Practice '… an excellent source of ideas to assist the trainer; particularly in situations where they know broadly what sort of information they want but are uncertain how to proceed with the actual data collection.' Education and Training '… an excellent guide to facilitate a worthwhile training needs analysis.' Assessment and Evaluation in Higher Education '… a useful addition to the library of any trainer looking for practical help and ideas.' Industrial and Commercial Training 'The book is packed with checklists, guidance notes, etc, and is well recommended whether you have a copy of the first edition or not.' Executive Development 'Trainers will find this a useful text.' Economic Outlook, March/April 2001
Introduction; Part 1 Analysing Training Needs: Why Analyse Training Needs?; Starting your analysis; Using the instruments; Type of information gathered; Analysing results; How to identify training needs; Training strategies; Training plans; Summary; Table pro-formas. Part 2 The Instruments: I - Developing the organization; Focus on perceptions; Measures of success; Organization profile; Defining excellence; Customer satisfaction; II - Organization climate; Communications; Work fulfilment ; What drives this organization?; Evidence of quality; Is this a learning organization?; III - Managing resources; Personal assessment; Management match; Managing time; Managing people; Managing expenditure; How others see me; How do I see my managers?; IV - Job skills; Analysing jobs; Training needs survey; Task competences; Working with others; Skills audit.