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4th Edition

Understanding Change



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ISBN 9780080521619
Published June 7, 2007 by Routledge
96 Pages

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Book Description

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

Table of Contents

Workbook introduction- ILM Super Series links; Links to ILM qualifications; S/NVQs in management; Workbook objectives; Activity planner; Session A: External forces for change- Introduction; Categorizing forces for change; Political, economic and social factors; Technological factors; Legal factors; Environmental factors; Recognizing opportunities and threats; Strengths and weaknesses; Putting it all together: SWOT analysis; Summary; Session B: continuous improvement and change- Introduction; Quality and continuous improvement; The positive aspects of change; Establishing a culture receptive to change; Promoting continuous improvement; Summary; Session C: Identifying and overcoming barriers to change- Introduction; Resistence to change in yourself; Acknowledging resistence to change in others; Managing resistance to change; Summary; Performance checks; Reflect and review

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