Employee engagement is a novel concept that has been building momentum in recent years. Understanding Employee Engagement: Theory, Research, and Practice exposes the science and practice of employee engagement. Grounded in theory and empirical research, this book debates the definitions of engagement, provides a comprehensive evaluation of empirical findings in the engagement field including a focus on international findings, and offers implications for science and practice in organizations. Employers can learn how to foster and drive engagement to increase productivity and happiness, and researchers can master the existing engagement literature and begin to study the many propositions and new models Zinta S. Byrne, Ph.D. proposes throughout the book.
Table of Contents
1. The Story of Engagement
Part I: Engagement Under the Microscope: What is Employee Engagement?
2. What is Employee Engagement?
3. What Makes Engagement Different From Other Concepts?
Part II: Securing an Engaged Workforce
4. How Do We Get Employee Engagement?
5. What Prevents Employee Engagement?
6. How Do We Assess Employee Engagement and Choose a Good Measure?
Part III: Competitive Advantage
7. How Do We Improve Engagement for Competitive Advantage?
8. How Do We Use Engagement to Create a Healthy-Thriving Organization?
Part IV: The New Frontiers of Engagement
9. Shining an International Light: Is Engagement the Same Everywhere?
10. The Paradox of Employee Engagement: Is There a Dark Side?
11. Summing it all Up: Where do we go from here?
Zinta S. Byrne, PhD, has more than 10 years of work experience at Hewlett-Packard as an engineer and manager, worked for Personnel Decisions International as a regional manager, and is currently Professor of Psychology at Colorado State University and president of Atniz Consulting, LLC. She has published in top psychology and management journals and books, presented internationally, reviews for and serves on a number of editorial boards, is a coeditor of Purpose and Meaning in the Workplace, published by the American Psychological Association, and is author of Organizational Psychology and Behavior: An Integrated Approach to Understanding the Workplace, published by Kendall Hunt.
“This is a timely book about a timely topic. Dr. Byrne gives an excellent overview of the engagement literature, and discusses the theories that can explain the exceptional state of strong dedication to work that drives outstanding performance. This is an important source to turn to in order to learn how to use employee engagement to create a healthy and thriving organization.”— Arnold B. Bakker, Professor of Work and Organizational Psychology at Erasmus University Rotterdam, The Netherlands and Lingnan University, Hong Kong, China
“Want to get engaged with engagement? Practical scientists and scientist-practitioners will welcome Dr. Byrne’s masterful synthesis of all that we now know about employee engagement. Understanding Employee Engagement is a compelling example of the emergence of a scientific construct.”—Milton D. Hakel, Secretary-General, International Association of Applied Psychology and Ohio Eminent Scholar Emeritus, Bowling Green State University, USA
“Dr. Byrne provides an informative and intriguing overview of the development and proliferation of employee engagement as a focus of science and management practice. The book provides a comprehensive perspective on recent engagement research and identifies trends for further advances in this burgeoning field. It is a good read.”—Michael Leiter, Professor of Organizational Psychology, Acadia University, Canada
"Understanding Employee Engagement re-ignites the serious academic study of employee engagement, incorporating psychological, organizational, and management perspectives. I recommend this book both for graduate students and for managers who wish to get beyond the corporate glossy white-papers and find out for themselves why they should focus on employee engagement."—Theodore L. Hayes, Personnel Research Psychologist, U.S. Office of Personnel Management, Washington, D.C., USA
"This book is perfectly titled. Dr. Byrne's crisp writing style and thorough review will allow readers to quickly understand the current state of employee engagement. The author's experience as oth an academic and a consultant proves useful as the book is able to speak to both audiences... In a mere 2000 pages of texts the author succeeds in both enlightening and entertaining any reader interest in this fuzzy and potentially faddish concept of employee engagement." - Joel Philo, Personnel Psychology