Understanding Quality Assurance in Construction : A Practical Guide to ISO 9000 for Contractors book cover
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Understanding Quality Assurance in Construction
A Practical Guide to ISO 9000 for Contractors





ISBN 9780419249504
Published October 4, 1999 by Routledge
262 Pages

 
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Book Description

The ISO 9000 family of quality standards has been adopted world-wide as a framework for building better relationships between suppliers and customers. Originally a manufacturing-industry concern, quality is now acknowledged to be a key issue for the construction sector whose clients increasingly demand quality certification. This book explains the concepts and practice of quality assurance and management in construction. Clearly written and well illustrated, with plenty of sample quality system documents and other pro-forma, this book will make the daunting task of developing, implementing and managing a quality system a great deal easier for contractors.
This is practical guide for building and construction contractors and sub-contractors, project managers and other construction professionals. Also for undergraduate and postgraduate students of building, construction management and project management.

Table of Contents

Quality and quality assurance. Quality system and system requirement. Developing a quality system. Implementing a quality system. Project Quality Management. Third party certification. Sample quality system documents. Quality manuals. Quality procedures. Forms. Index.

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Reviews

'This book...incorporates considerable practical experience and is well structured to make it informative.' - ISO News, Jan/Feb 2000