1st Edition

Unlocking Sustained Innovation Success in Healthcare

    247 Pages 46 B/W Illustrations
    by Productivity Press

    Outlining the critical need to apply innovation to reduce costs and improve efficiency in the healthcare industry, Unlocking Sustained Innovation Success in Healthcare explains why innovation management is a must for all healthcare organizations. It describes how innovation, when implemented as a strategy, can yield sustainable success.

    This book is the first in a series that examines how ENOVALE™ innovation process management operates for a specific market group. The ENOVALE process integrates practical innovation management techniques and scholarly research.

    Supplying insights garnered through research conducted at the Project Impact Institute, the authors present their own innovation process management technology that enables innovation to flow upward from individuals within your organization. They also detail a strategy for ensuring effective innovation process management and project success.

    The book demonstrates how the ENOVALE process is used and how it can provide for innovation success in the healthcare sector. Numerous examples of various healthcare businesses and practices illustrate the key principles and practices of the ENOVALE process.

    The book includes a chapter on leadership in the healthcare sector that demonstrates how to apply the methodologies discussed to achieve sustained success. It also includes a chapter on innovation and the individual that explains how companies, organizations, and non-profits can benefit from the ENOVALE approach.

    Describing how high-performing organizations can create a strategy and build a culture of innovation and learning, the book includes extensive citations of authors in the field who add value and justification for the practices covered in the text. After reading the book, you will gain an understanding of how to foster and apply the power of innovation to reduce costs, while increasing the quality of care provided in your healthcare organization.

    Introduction
    Background
    Quality Assurance and Quality Improvement
    Evidence-Based Medicine Adoption
    Checklists
    Toyota Principles
    Six Sigma
    Lean Techniques
    Comparative Effectiveness Research
    FMEA and Root Cause Analysis
    Pay-for-Performance
    The Evolution to Innovation
    Government-Sponsored Innovation
    Professional Societies and Associations
    The Need for Innovation
    Organization of the Remaining Chapters
    Summary

    How Innovation Is Different
    Introduction
    Improvement Techniques
    Processing Conditions
    How Is Innovation Different?
    Strategic Implications
         Tier 1
         Tier 2
    Summary

    Healthcare Professionals Survey Results
    Introduction
    Methodology and Demographic Analysis
         Methodology
         Demographic Analysis
    Perceptions of Innovation
    Other Factors Affecting Innovation
    Work Environment
    Values Assessment of Innovation
    Critical Reasons for Innovation
    Personal Abilities Needed for Innovation Success
    Organizational Activities Needed to Realize One’s Innovation Potential
    Organizational Factors Most Emphasized
    Summary

    Understanding Sustained Innovation: The Concept of Originality
    Introduction
    Originality as a Key Differentiator
    Can Originality Benefit the Healthcare Organization and Professional Outside of R&D?
         ENOVALE: A Key Strategy for Project Success
         Step 1: Evolve the Concept
         Step 2: Negotiate the Concept
         Step 3: Originality
         Step 4: Verify
         Step 5: Align and Adapt
         Step 6: Link to Performance
         Step 7: Execute
    Summary

    Improvement Can Be Innovative!
    Introduction
    Innovation as Improvement
    Recognizing Innovation
    An Example: Tangible Items
    An Example: Intangible Measures
    Performance and Innovation
    ENOVALE Strategies
    Overperformance and Innovation
         Step 3: Identify Opportunities
         Step 4: Validate
         Step 5: Adaptation
    Underperformance and Innovation
         Step 3: Operational Profile
         Step 4: Validate
         Step 5: Analyze and Align
         Step 6: Link to Performance/Improvement
         Step 7: Execute Controls
    Summary

    Innovation from Proactive Change
    Introduction
    Can Change Be Innovative?
    Decision Making and Change
    ENOVALE Change Strategies
         Step 1: Evaluate the Change
         Step 2: Negotiate the Alternatives
         Step 3: Overview the Activities
         Step 4: Validate
    Risk
         Step 5: Align for Best Fit
         Step 6: Lead the Effort
         Step 7: Embrace the Change
    Summary

    Defining and Measuring Success
    Introduction
    Defining Success
    Creating Measurements
    Project Success
         Cost and Benefits
    Critical Healthcare Measures
         Effectiveness
         Value (Patient Satisfaction)
    Reputation
    Summary

    Future of Innovation in Healthcare
    Introduction
    To Know the Future, Assess the Present and Learn from the Past
    Understanding the Present Situation
    Future of Healthcare Innovation
    Implications for Future Innovation
         Changes to Delivery
         Payment Reform
         Population Health
         Electronic Medical Records
         Analytics
         Personnel Changes and Expanded Roles
         Eliminate Waste and Improve Processes
         Suppliers
         Increasing Safety
         Patient Experience
         Changing Roles
    Predictions
    Summary

    Leadership in Innovation
    Introduction
    Leadership Characteristics
    Innovation and Leadership
         Evaluating the Organization
         Assessing the Readiness
    Developing a Strategy for a Healthcare Organization
         Implementing the Strategy
         Corporate (Administrative) versus Functional (Departmental) Strategies
    Leadership and ENOVALE
         Innovation Culture
    Going Forward
    Summary

    Innovation and the Individual
    Introduction
    The Individual as Judge and Jury
         Unsatisfied Needs: Individual Perspective
         Knowledge and Innovation
         Experience
         Performance
         Culture
    Purchase Behaviors (Value)
    Healthcare and the Individual
    A Collective Perspective
    Power to the Individual
    Summary

    References

    Index

    Biography

    Dr. Greg McLaughlin possesses a unique talent for taking strategic visions and ideas, and turning them into operational realities. He creates value in organizations through his ability to solve complex problems, recognize hidden or unexplained data patterns, and by creating practical, ready-to-implement solutions. Over the past 30 years, he has developed a passion for innovation excellence resulting in the creation of the ENOVALE process. His colleagues refer to him as a Renaissance Man, given his diverse sets of life and work experiences that include innovator, hurricane forecaster, author, Six Sigma/Lean guru, published songwriter, and Deacon.

    Greg‘s diverse background includes extensive time working with management/project methodologies for innovation success. He created the first set of comprehensive Black Belt materials for the Six Sigma Academy, where he was credited with over $300 million of cost savings over a five-year period. In addition to his Senior Master Black Belt status, he honed his skills as a quality management consultant working directly for Dr. W. Edwards Deming.

    Greg has held two executive positions in the manufacturing, medical products, security, and process industries. He was the CEO of Inthesis, Inc., a successful business intelligence company.

    He is currently senior vice president for research and development at Global Targeting, Inc., an international strategy and advising firm dedicated to sustained innovation success.

    Publication credits include numerous academic and practitioner journal articles, author of Total Quality in Research & Development (1995), and the primary author of Chance or Choice: Unlocking Innovation Success (2013), ENOVALE: How to Unlock Sustained Innovation Project Success (2013), Leading Latino Talent to Champion Innovation (2013), and Unlocking Sustained Innovation Success in Healthcare