This international collection examines violence and abuse in and around organisations. The collection documents the causes, specifically from the perspective of human relations and of the workplace conditions. It also highlights the specific risks associated with high-risk professions or working environments.
The first section considers types of violence and abuse, their relative frequencies, potential individual and workplace antecedents, costs to individuals, family’s organisations and societies, the fact both are increasing in frequency with new types (e.g., terrorism) appearing, and why addressing these has become increasingly important for individuals and organisations. The second section considers violence in interpersonal relationships such as bullying, incivility, bias and harassment, and toxic leadership. The third section examines unsafe workplaces, accidents, injuries, and deaths. The fourth section considers exploitive work conditions and arrangements such as precarious employment, the exploitation of immigrants, and human slavery. The final section offers suggestions on ways to address violence and abuse in and around organisations. These include aggression preventative supervisor behaviours in health care, suicide prevention in the workplace, dealing with disgruntled employees and former employees, and workplace interventions that address stress reduction more broadly.
As with other titles in the Psychological and Behavioural Aspects of Risk Series, this research-based collection is firmly grounded in the boundary between work and society and offers important insights into how social and cultural problems are manifest in the workplace and how poor and abusive workplace practice, in turn, spills out into wider life.
"Professors Burke and Cooper have pulled together a stellar group of researchers to expand our knowledge of violence and abuse in organizations. The international collection addresses one of the most important topics in contemporary society, and will serve to elevate dialogue and scientific investigation into prevention and intervention. Kudos to Ron and Cary for shining a light on such challenging and pressing issues for leaders and organizations. We must KNOW more about violence and abuse in organizations, and then DO more." - Debra L. Nelson, Ph.D, CEO, NelsonQuick Group
Chapter I Violence and abuse in the workplace: an increasing challenge, Ronald J Burke, Section I: Introduction, , Chapter 1.1Violence and Psychosocial Safety Climate; quantitative and qualitative evidence in the healthcare industry, S S McLinton, A Zadow, A M Neall, M R Tuckey, & M F Dollard , Chapter 1.2 Suicide Prevalence and Suicide Prevention in the Workplace, Allison Milner and Anthony D LaMontagne, , Chapter 1.3 Aggression-Preventive Supervisor Behaviors Targeting Aggression from Patients: scale development and validation , Lee Cyr, Liu-Qin Yang and Nanette Yragui, Section II: Violence types, , Chapter 2.1 The Impact of Terrorism on the Workplace, Benjamin Bader & Birte Manke, , Chapter 2.2 Addressing the Workplace Effects of Intimate Partner Violence, Deborah A Widiss, Chapter 2.3 Reducing Violence By and Against the Police, Kimberly D Hassell, Section III: Interpersonal, , Chapter 3.1 Modern Moms: Dissecting the experiences of older pregnant employees , David F Arena, Jacquelyn S Brady & Kristen P Jones, Chapter 3.2 UnderstandingBias in the Workplace and Strategies to Combat It, Enrica N Ruggs, Nicole T Harrington, Derek Brown, Lauren S Park, Christopher K Marshburn, and Larry R Martinez, Chapter 3.3 Appraisal and Coping with Sexual Harassment: existing and needed research, Vicki Magley, Taylor Barr, Ragan Decker, & Courtney Pfeifer, Chapter 3.4 The sources, prevalence, and consequences of bullying in the workplace, Mats Glambek, Ståle Einarsen & Helge Hoel, Chapter 3.5 When leaders are toxic: the prevalence and nature of destructive forms of leadership behaviour, Ståle Valvatne Einarsen, Merethe Schanke Aasland & Anders Binzer Skogstad, Section IV: Exploitative, , Chapter 4.1 Slavery and its Links to Organizations, Kam Phung, Chapter 4.2 Precarious Employment, Health, and Quality of Life: context, analysis, and impacts, Joan Benach, Mireia Julià, Mireia Bolíbar, Marcelo Amable & Alejandra Vives, Section V Accidents/health and safety, , Chapter 5.1 Causes of Workplace Accidents: a social-psychological perspective, Sharon Clarke , Chapter 5.2 A Missing Piece in Predicting Workplace Safety Outcomes: workplace mistreatment , Lixin Jiang & Tahira M Probst, Chapter 5.3 Workplace Health Promotion: ethical tight rope, David M DeJoy, Mari-Amanda Dyal & Todd D Smith, Section VI Interventions, , Chapter 6.1 Implementation of Interventions on Psychosocial Constraints: factors influencing managers’ practices, Caroline Biron & Stéphanie Boulay-Leclerc , , Chapter 6.2 Improving Workplace Health & Safety: a glimpse at modern organizational practices, Sybil Geldart, Chapter 6.3 The Systematic Development of Workplace Violence Interventions: using the Intervention Mapping protocol, Robert R A van Doorn, Karlijn Massar & Gerjo Kok, Chapter 6.4 Taking Action on Strained Social Relationships: Approaches to Addressing Incivility , Michael P Leiter & Katharina J E Hilger, Chapter 6.5 Harnessing the Power of Positive Social Capital at Work to Combat Workplace Aggression, Emily A Read & Ally Read