W. Edwards Deming's name is synonymous with Total Quality Management. His ideas were at first enthusiastically adopted by Japanese businesses. Deming is recognized as putting Japan on the road to leadership in international business and industry and was awarded the Second Order of the Sacred Treasure by the Japanese Emperor.
It was not until the 1970s, however, that Deming started to make an impact in the West. Heads of leading businesses began to consult with him, and an NBC television documentary entitled 'If Japan Can, Why Can't We?' broadened his audience still further. Throughout the 1980s various books were written by others to document and explain his work. His own book Out of the Crisis was published in 1986 and he was awarded the National Medal of Technology in America the following year. In 1987, the British Deming Association was formed to spread awareness of the Deming philosophy.
This collection gathers together the key material to enable students and researchers to explore the impact of Deming's ideas. The set includes a new introduction and an extensive annotated bibliography, making this an invaluable research resource.
The last century witnessed an explosion of interest in the study of management. However, researchers who wish to examine the available literature on key figures in the field often experience considerable difficulty in obtaining access to the wide range of journals in which most of the important articles, assessments and contemporary commentaries appear.
Critical Evaluations in Business and Management focuses on these important thinkers and makes available, in one place, collections of some of the most significant writings gathered from a variety of sources. The works are invaluable, not only for reference purposes, but as contributions to the history of management thought as well as the analysis of contemporary theory and the study of strategic management. Taken together, the prodigious output and lasting legacy of the great management figures of the twentieth century emerges for all to consider.