"Considerations of Quality play a prominent role in all fields -- particularly with recently focused attention on issues of consumerism, product and professional liability, and government regulation. American industries must improve quality if they are to remain competitive in world markets. "
". . .The book provides a brief overview of the disciplines affecting quality control, with enough detail to give an accurate feel for how the discipline is actually applied to quality-control work. "
". . .reviews the principal quality management and quality engineering methods and tools. . .the material is well organized and there are clearly presented definitions. To enable readers to attain a greater in-depth understanding of quality control, the book includes not only references but also a substantial recommended reading list, with many items drawn from the specialist literature. "
Basic Concepts of Quality Control Vendor Quality Assurance Human Resources and Quality Quality Organization and Management Quality Information Systems Probability and Statistics for Quality Control Statistical Process Control Acceptance Sampling Designed Experiments and Taguchi Methods Reliability Measurement Error Japanese Approach to Quality Management References and Recommended Reading Appendix