300 Pages
    by Routledge

    300 Pages
    by Routledge

    Explore the latest groundbreaking e-government insider information!

    The World of E-Government investigates how electronic communication is helping to revolutionize democracies across the globe. Using case studies, cutting-edge research, and commentary from some of the field’s foremost researchers, practitioners, and industry leaders, this first-of-its-kind volume explores the enormous future potential of e-government as it links all world citizens locally, regionally, nationally, and internationally. This pioneering text offers the experiences of many leading countries using electronic government, showing you what mistakes they made, the benefits they’ve reaped, and the impact of e-government to democracy, traditional government, and international commerce.

    Contributors to this timely book include some of the world’s leading practitioners in e-government—people who were actually involved in establishing and shaping the experiences of countries now ranked as leaders in e-government projects. These authorities reveal how their countries successfully implemented e-strategies to directly benefit their citizens. The World of E-Government details how electronic government is being used to govern and change the lives of citizens online in such areas of the world as:

    • the United States
    • Singapore
    • Canada
    • the European Union
    • Australia
    • New Zealand
    • Germany
    This book will give you a better understanding of:
    • how to best plan for citizen use of e-government
    • how countries have avoided waste and unnecessary spending
    • how e-government can move forward by using optimal planning and previous experiences
    • what citizens expect of e-government in countries around the globe
    • the realities, the latest initiatives, and the future of e-government in America, Europe, and elsewhere
    The World of E-Government is an essential book for all elected officials and their staffs, e-government practitioners, researchers, and information specialists to use in order to stay up-to-date with the growing needs of the general public. The advice offered in this text can help you improve service delivery, provide vital information to the public, and enhance public participation online. This volume contains useful bibliographies, additional readings, tables, and figures to further your career or research studies in public administration, government, political science, law, education, or information technology.

    • INTRODUCTION
    • The World of E-Government
    • GOVERNANCE BY E-GOVERNMENT
    • SINGAPORE
    • E-Government in Action: Singapore Case Study
    • CANADA
    • The Dual Challenge of Integration and Inclusion: Canada’s Experience with Government Online
    • AMERICA
    • Creating a Blueprint for E-Government
    • THE EUROPEAN UNION
    • eGovernment: An EU Perspective
    • NEW ZEALAND
    • E-Government in New Zealand
    • GERMANY
    • BundOnline 2005—The E-Government Initiative of the German Federal Administration
    • THE “BUSINESS” OF E-GOVERNMENT
    • RANKING THE WORLD’S LEADING COUNTRIES
    • Realizing the Vision of eGovernment
    • ON THE MOVE
    • Mobile e-Gov: No Turning Back to the Swamp
    • SERVING THE STAKE HOLDERS
    • Customer Oriented E-Government: Can We Ever Get There?
    • RESEARCHING E-GOVERNMENT
    • NEW ZEALAND
    • An Evaluation of Local Government Websites in New Zealand
    • AUSTRALIA
    • What Lies Beyond Service Delivery—An Australian Perspective
    • AMERICA
    • The U.S. Congress Responds to Online Communication Needs
    • EUROPE
    • E-Government: What Countries Do and Why: A European Perspective
    • Index
    • Reference Notes Included

    Biography

    Gregory G. Curtin, Michael Sommer, Veronika Vis-Sommer