BiographyI think that work should be fun, exciting, challenging, and interesting, and I know that leaders can make or break this kind of workplace.
I'm a Senior Lecturer at the Fisher College of Business, The Ohio State University, teaching Continuous Improvement in the Master of Business Operational Excellence Program. I joined the OSU in 2013 after serving as Executive Director of the Institute for Lean Systems (ILS) for seven years, coaching and consulting with clients in a wide range of industries.
Before that, I was Lecturer in the College of Engineering at the University of Kentucky from 2001 to 2006, managing the Lean Systems Certification program. I joined the University of Kentucky after retiring from a 20-year career in the US Army in 2001. The Army allowed me to serve in infantry units in the United States and Germany, to teach ROTC at Stetson University, and to work in the acquisition and procurement of critical defense weapons systems. I ended my military career teaching lean systems in production, quality, and manufacturing at the Defense Acquisition University.
I've written a book on problem solving called “The C4 Process: Four Vital Steps to Better Work” (2011, Business Innovation Press, an imprint of Integrated Media Corp.) (www.thec4process.com) and co-wrote a learning program called “FirstLine: A team leader’s guide to lean thinking” (2005, PKI) (www.firstlineleaders.com)
Areas of Research / Professional Expertise
My research focuses on people in organizations and how lean, leadership, and learning systems contribute to overall employee satisfaction and well-being. I like to deliver keynotes, workshops, and seminars on topics related to leadership, problem solving, suggestion systems, employee involvement, team building, and creating satisfying workplaces. I also offer consulting services related to lean transformation.
I love to teach, and to learn how to be a better teacher. I love photography, hiking, and orienteering, though I don't get to do any of these as often as I'd like. I love to travel and see new things. I love exploring with my family as well.