BiographyMy vision: Excellence—every day, everywhere, for everyone
My mission: Provide thoughtful coaching to inspire action
Excellence is built on a foundation of systems thinking, engagement, and the continuous improvement of our work - processes.
Excellence requires purposeful and intentional action to achieve results.
My expertise in systems, processes, and performance measurement gives me a unique perspective of the challenges organizations face in building capacity, leadership development, process excellence, and change management.
▸ Facilitating the strategic planning process, balanced scorecard development, performance metric monitoring, and data analysis
▸ Coaching senior leadership teams and staff at all levels
▸ Identifying and documenting processes
▸ Conducting program reviews and audits
▸ Assessing organizations of all sizes and sectors and leading organizations through internal assessments using the Baldrige Excellence Framework
▸ Leading performance improvement initiatives
▸ Designing instructional materials, training, and assessment
TRAINING and SUPPORT
▸ Process and performance management
▸ Data analytics
▸ Coaching and mentoring
▸ Curriculum and instructional design
▸ Team facilitation
▸ Change management
Kathryn is an American Society for Quality Certified Quality Manager for Organizational Excellence. She is a member of the Board of Examiners for the Malcolm Baldrige National Quality Award and the Quality Texas Board of Examiners. For Quality Texas, Kathryn has served as vice-chair of the Board of Overseers, team leader, feedback writer, process coach, and trainer.
An amateur photographer, I constantly look for moments that reflect the best in people and the world around us. My family knows that a camera is always close by—so smile!