BiographySusan G. Schwartz used her career experience as a basis for Creating A Greater Whole. As both a full-time employee and consultant, she consistently motivates cross-organizational project teams to achieve strategic goals and deliver continuous business productivity improvements. She has developed unique methods using business process review, crucial conversational techniques, and knowledge sharing strategies to help organizations achieve targeted solutions with a focus on ease of use and customer satisfaction.
She facilitates public courses and seminars as an adjunct instructor for George Mason University, global corporate clients, non-profit associations, government agencies, and professional organizations: Project Management Institute, the Association of Talent Development, Society of Human Resource Management, and American Society of Quality. Curriculum topics include collaborative team building, problem solving, critical thinking, conflict management, organizational effectiveness, project management, and matrix team leadership. Additionally, she delivers on-site team building workshops.
She received an M.S. in organizational development and knowledge management from George Mason University School of Public Policy. She is certified to facilitate the EQ-i Emotional Quotient Inventory.
Areas of Research / Professional Expertise
Emotionally Intelligent Leadership
Matrix Team Management
Complex Problem Solving