Kevin Ruck

Published: Dec 01, 2019 by PR Academy
Authors: Kevin Ruck; Howard Krais; Mike Pounsford
Subjects: Business, Management and Accounting, Communication Studies

This report includes a review of definitions and primary research conducted by the authors in 2019. We set out to achieve a number of outcomes: • Insights into the current state of listening in organisations • Reflections on how well we listen as organisations • Challenge thinking and enrich understanding of how organisations can listen effectively • Provide and share practical hints and tips on how to improve listening in organisations

Published: Dec 01, 2017 by Public Relations Review
Authors: Kevin Ruck; Mary Welch; Barbara Menara
Subjects: Business, Management and Accounting, Communication Studies

Employee engagement is recognised as important for organisational effectiveness and a factor in achieving innovation and competitiveness. Despite the importance of engagement, relatively little research has yet been done on communication and engagement. This paper aims to contribute to knowledge in this area by providing insight on internal communication and organisational level employee engagement

Published: Nov 01, 2017 by CIPD ARC Conference
Authors: Kevin Ruck
Subjects: Business, Management and Accounting, Communication Studies

The focus of this paper is the nature of leadership communication required for effective employee voice as a core component of organisational inclusivity. The study addresses an under-researched aspect of communicative leadership and inclusivity: senior manager communication capabilities for employee voice. It argues that dialogue is fundamental to embedding employee voice in organisations in ways that support an inclusive culture.

Published: Jul 01, 2017 by Journal of Communication in Healthcare
Authors: Kevin Ruck, Andrew Cooper, Andy Hurley, Kathryn Ashton, Chris Lines & Alan Willson
Subjects: Business, Management and Accounting, Communication Studies

This study describes how the use of internal communication messages and channels contributed to engagement and improvements in health of NHS Wales employees who took part in a 6-month programme to improve their personal health. A mixed methods research approach was taken that incorporated a post programme evaluation survey and 13 semi-structured interviews conducted 9–12 months after the communication programme.

Published: Jun 01, 2012 by Public Relations Review
Authors: Kevin Ruck; Mary Welch
Subjects: Business, Management and Accounting, Communication Studies

Effective internal communication is a prerequisite for organisational success. Organisations need to evaluate and improve communication especially in increasingly difficult economic pressures. Assessment instruments enable organisations to monitor communication effectiveness. This review of academic and consultancy studies found over reliance on measuring satisfaction with the communication process. T