Robert  Fantina Author of Evaluating Organization Development
FEATURED AUTHOR

Robert Fantina

Business Process Analyst
Quality Matters

Business process analyst with extensive experience with Fortune 500 companies in the United States and Canada.

Biography

Robert Fantina specializes in business process analysis, and has served in that role as a consultant and employee in several Fortune 500 companies in the United States and Canada. He is currently employed by Research in Motion (RIM) in Canada.

Education

    Process analysis, design and improvment; project management.

Areas of Research / Professional Expertise

    Bachelor's Degree: English
    Master's Degree: Administration, Policy and Planning

Personal Interests

    Hiking, bicycling, camping, kayaking, reading, writing.

Websites

Books

Featured Title
 Featured Title - Your Customers' Perception of Quality - 1st Edition book cover