Kevin  Duggan Author of Evaluating Organization Development
FEATURED AUTHOR

Kevin Duggan

Founder
Institute for Operational Excellence

Kevin J. Duggan is a renowned expert in applying advanced lean techniques to achieve Operational Excellence and the author of fours books on the subject. Kevin is the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm.

Biography

Kevin J. Duggan is a renowned expert in applying advanced lean techniques to achieve Operational Excellence and the author of four books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth, Creating Mixed Model Value Streams, Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques and Beyond the Lean Office: A Novel on Progressing from Lean Tools to Operational Excellence. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including FMC Technologies, Chromalloy, Aetna, SpaceX, Caterpillar, Pratt & Whitney, Singapore Airlines, Sikorsky, IDEX Corporation and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Books

Featured Title
 Featured Title - Creating Mixed Model Value Streams, 2nd Ed - 1st Edition book cover

Photos

News

Kevin Duggan Interviewed about New Lean Office Book on PEX Network Podcast

By: Kevin Duggan

The PEX Network recently interviewed Kevin Duggan about his new book, Beyond the Lean Office: A Novel on Progressing from Lean Tools to Operational Excellence. During the 30-minute podcast, available here, Duggan shares how the book equips any office – no matter the industry – to achieve Operational Excellence and improve its performance. “It’s not just teaching how one person solved their own problems and what they did,” explains Duggan in the podcast. “Instead, it’s about Operational Excellence principles and how the character applied them.”

Duggan also explains how applying Operational Excellence principles positions offices to meet customer expectations for responsive, consistent service to compete in today’s business environment.

Duggan Authors New Book, Design for Operational Excellence

By: Kevin Duggan

Official Press Release on Design for Operational Excellence

Wednesday, July 20, 2011

 

One of the most highly respected authorities on Operational Excellence (OpEx), Kevin J. Duggan brings us a groundbreaking book that defines why companies embark upon continuous improvement - and the true answer is not to improve efficiency or eliminate waste! Founded on eight key principles, Duggan introduces a process that allows companies to continually grow by creating seamless operations that flow products and services to customers. This enables companies to leverage their operations for “offense” or business growth.

Duggan defines OpEx in a practical way and explains how it creates a self-healing flow – a new concept where employees in the flow see and fix the flow before it breaks down. To prime the thinking of OpEx, Duggan presents thought-provoking questions that, when answered correctly, prepare organizations to “make the jump” to OpEx. These questions include: How do we know where to improve? What causes the death of flow? Where will our continuous improvement journey take us?

Duggan also provides the design principles for robust flow in manufacturing, the office, and the supply chain that create OpEx. In addition to the methodology, Duggan provides three insightful case studies that have used this methodology to grow their businesses in a challenging economy. Design for Operational Excellence will resonate with business executives, lean practitioners, business process managers, and Six Sigma black belts.

Key Selling Features

  • Duggan is a frequent keynote speaker, master of ceremonies, and panelist at global events including both the European and American Manufacturing Strategies Summit, the Australian Operational Excellence National Forum, European Process Excellence in Manufacturing, and Aviation Week’s Management Forum.
  • Appearing on CNN, CNBC, and the Fox Business Network, Duggan explained how to create OpEx for business growth. Duggan has mentored executives from many major corporations including: Pratt & Whitney, Singapore Airlines, IDEX Corporation, United Technologies Corporation, and Parker Hannifin.

About the Author: Kevin J. Duggan is the founder of the Institute for Operational Excellence, the leading center providing training and resources on creating and sustaining Operational Excellence. Duggan is the author of Creating Mixed Model Value Streams and the lead author of The Office That Grows Your Business – Achieving Operational Excellence in Your Business Processes. He is also the president of Duggan Associates, an advisory firm that guides companies in implementing lean concepts to achieve Operational Excellence. A renowned speaker, author, and educator, Duggan’s twelve years of experience in Operational Excellence spans the globe from North and South America, Europe, Asia, and Asia-Pacific.

Kevin is available for interviews. For review copies or interview requests, please contact:

Elizabeth Duggan, Marketing Associate, Institute for Operational Excellence:
401-667-7299 / [email protected]

To learn more about Design for Operational Excellence, please visit http://www.instituteopex.org/site/store/p/design-for-operational-excellence-a-breakthrough-strategy-for-business-growth

Videos

As seen on CNN Headline news--Lean and Operational Excellence

Published: Aug 13, 2012

Hosted by Fred Thompson this segment called "Leading Developments in Lean Manufacturing for the 21st century" features Kevin J. Duggan.

Starting a Lean Office to Achieve Operational Excellence

Published: Aug 13, 2012

Learn insights into a new way of thinking about how your lean office operates. Kevin Duggan, Founder of The Institute for Operational Excellence, discusses Operationl Excellence in a lean office. Recorded live during a private conference.

What is Operational Excellence? A practical definition by Kevin J Duggan

Published: Aug 13, 2012

Founder of the Institute for Operational Excellence, Kevin J Duggan, delivers the pratical definition of Oeprational Excellence in relation to lean

Training Programs in Operational Excellence

Published: Aug 13, 2012

The leading center for Operational Excellence provides an overview on various training programs and look into the faculty's expertise in Operational Excellence.