Our Executive Leaders: Communication is Key!

One of the most challenging tasks leaders face is how to communicate effectively. Stressful situations, differing points of view, and strong personalities all contribute to ineffective communication and hinder productivity.

Two of our authors, Judith Glaser and Jen Shirkani, wrote on this topic in the September issue of Leadership Executive. Their articles are a snapshot of the insights they offer in their upcoming titles, Conversational Intelligence and EGO vs. EQ. Below are a few examples from each author on how leaders can communicate clearly and keep their ego in check.

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To avoid conflict, Judith recommends employing the following three exercises when contributing to group discussions:

  1. Set rules of engagement.
  2. Listen with empathy.
  3. Plan who speaks.

By following these guidelines, Judith says leaders can avoid conflict and promote an honest and productive sharing of information.

EGO vs. EQ

EGOvsEQ3DJust as an addiction to “being right” is harmful to a leader’s reputation, falling into “ego traps” can be equally self sabotaging. In her book, Jen Shirkani identifies the eight common ego traps that nearly every leader will face at some point in their career. Here are her top three:

  1. Ignoring feedback you don’t like.
  2. Believing your technical skills trump your leadership skills.
  3. Surrounding yourself with more of you.

In EGO vs. EQ, leaders will learn how to demonstrate sensibility (EQ) and to recognize traps before they fall in.

Download the September issue of Leadership Executive, and find out more from Judith Glaser (p. 13) and Jen Shirkani (p. 24).

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