Business, Management & Accounting: Production, Operations & Information Management

  • A Magnificent Journey to Excellence: Sixteen Years of Six Sigma at Cummins Inc. book cover

    A Magnificent Journey to Excellence

    Sixteen Years of Six Sigma at Cummins Inc., 1st Edition

    By George K. Strodtbeck III, Mohan V. Tatikonda PhD

    This book presents a model of organization transformation success. The model framework comprises a series of S-Curves (maturity curves) of planning and execution activities phased over time. The model is illustrated through description and analysis of an actual, two-decade, highly successful,…

    Hardback – 2019-12-16 
    Productivity Press

  • Embedding Culture and Quality for High Performing Organizations book cover

    Embedding Culture and Quality for High Performing Organizations

    1st Edition

    Edited by Norhayati Zakaria, Flevy Lasrado

    Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture…

    Hardback – 2019-12-17 
    Productivity Press

  • Exploring Internal Communication: Towards Informed Employee Voice book cover

    Exploring Internal Communication

    Towards Informed Employee Voice, 4th Edition

    Edited by Kevin Ruck

    Exploring Internal Communication has long been the go-to publication for internal communication, public relations and human resources practitioners who want their practice to be grounded in research and guided by evidence-based advice. The new fourth edition has been comprehensively updated…

    Hardback – 2019-12-18 
    Routledge

  • Knowledge Management for Project Excellence book cover

    Knowledge Management for Project Excellence

    1st Edition

    By Lukasz Rosinski

    Knowledge Management for Project Excellence defines a methodology, called Projects with Learning Outcomes (ProwLO), for management of knowledge in projects, including a process model. This guide enables organizations to solve many known knowledge management problems as experienced in practice.…

    Hardback – 2019-12-19 
    Routledge

  • Gower Handbook of Programme Management book cover

    Gower Handbook of Programme Management

    1st Edition

    By Geoff Reiss, Malcolm Anthony, John Chapman, Geoff Leigh, Adrian Pyne, Paul Rayner

    Programme management involves managing a portfolio of projects that deliver organizational changes of strategic significance. Whilst project management focuses on the delivery of products, programme management emphasises the delivery of change and business benefits. The techniques involved, which…

    Paperback – 2019-12-20 
    Routledge

  • Project Management: It's All Bollocks!: The Complete Exposure of the World of, and the Value of, Project Management book cover

    Project Management: It's All Bollocks!

    The Complete Exposure of the World of, and the Value of, Project Management, 1st Edition

    By Susie Palmer-Trew, Peter Taylor

    Welcome to Project Management: It’s All Bollocks! where two people who vaguely know each other and barely like each other will pick over the sadly inadequate body of knowledge that is project management today, and generally challenge just about everything, eliminating that which you don't need to…

    Hardback – 2019-12-20 
    Routledge

  • The Strategic Planning and Deployment Excellence System (SPADES): Ensuring Complete Success from Strategic Plan Development to Deployment book cover

    The Strategic Planning and Deployment Excellence System (SPADES)

    Ensuring Complete Success from Strategic Plan Development to Deployment, 1st Edition

    By Jack B. ReVelle, Susan L. Stuffle, Harry K. Jackson

    The Strategic Planning and Deployment Excellence System (SPADES) provides a path to long-term success in the environment of rapidly changing technology and business systems. It combines the best of Hoshin Kanri, Quality Function Deployment (QFD), and other proven management and leadership tools and…

    Hardback – 2019-12-20 
    Productivity Press

  • Customer Loyalty and Supply Chain Management: Business-to-Business Customer Loyalty Analysis book cover

    Customer Loyalty and Supply Chain Management

    Business-to-Business Customer Loyalty Analysis, 1st Edition

    By Ivan Russo, Ilenia Confente

    Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies outsource various activities, which enable them to improve efficiency, reduce costs, focus more on core competencies and improve their…

    Paperback – 2019-12-20 
    Routledge

  • Navigating Through Changing Times: Knowledge Work in Complex Environments book cover

    Navigating Through Changing Times

    Knowledge Work in Complex Environments, 1st Edition

    Edited by Anne Eskola

    Complexity theory including the concepts of chaos and emergence has been considered one of the most revolutionary products of the 20th century having influence on science, technology and economics among others. Any complex systems, such as organisms, societies, stock market or the Internet, have…

    Paperback – 2019-12-20 
    Routledge

  • The Routledge Companion to Production and Operations Management book cover

    The Routledge Companion to Production and Operations Management

    1st Edition

    Edited by Martin K. Starr, Sushil K. Gupta

    This remarkable volume highlights the importance of Production and Operations Management (POM) as a field of study and research contributing to substantial business and social growth. The editors emphasize how POM works with a range of systems—agriculture, disaster management, e-commerce,…

    Paperback – 2019-12-20 
    Routledge

  • The Routledge Companion to Lean Management book cover

    The Routledge Companion to Lean Management

    1st Edition

    Edited by Torbjorn H. Netland, Daryl J. Powell

    Interest in the phenomenon known as "lean" has grown significantly in recent years. This is the first volume to provide an academically rigorous overview of the field of lean management, introducing the reader to the application of lean in diverse application areas, from the production floor to…

    Paperback – 2019-12-20 
    Routledge

  • Public Service Operations Management: A research handbook book cover

    Public Service Operations Management

    A research handbook, 1st Edition

    Edited by Zoe Radnor, Nicola Bateman, Ann Esain, Maneesh Kumar, Sharon Williams, David Upton

    How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations…

    Paperback – 2019-12-20 
    Routledge

12Series in Production, Operations & Information Management

Product Search