Business, Management & Accounting: Strategic Management

  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success book cover

    Practical Customer Success Management

    A Best Practice Framework for Rapid Generation of Customer Success, 1st Edition

    By Richard Adams

    Without a doubt customer success management is a hot topic right now. Businesses of all kinds realize that if they wish to keep a hold of their customers and win further business from them they must be able to help those customers to realize measurable value from using their products and services.…

    Hardback – 2019-08-01 
    Productivity Press

  • Manufacturing and the Great War book cover

    Manufacturing and the Great War

    1st Edition

    By Wayne Osborne

    Prior to 1914, wars had been comparatively small affairs using relatively small amounts of military supplies and, despite warnings, British industry and government initially failed to grasp the scale of the war with demand for munitions soon outstripping supply. This book chronicles the build-up of…

    Hardback – 2019-07-31 
    Routledge
    Routledge Studies in First World War History

  • The Organisation of Tomorrow: How AI, blockchain and analytics turn your business into a data organisation book cover

    The Organisation of Tomorrow

    How AI, blockchain and analytics turn your business into a data organisation, 1st Edition

    By Mark Van Rijmenam

    The Organisation of Tomorrow presents a new model of doing business and explains how big data analytics, blockchain and artificial intelligence force us to rethink existing business models and develop organisations that will be ready for human-machine interactions. It also asks us to consider the…

    Paperback – 2019-07-10 
    Routledge

  • Finance, Innovation and Geography: Harnessing Knowledge Dynamics in German Biotechnology book cover

    Finance, Innovation and Geography

    Harnessing Knowledge Dynamics in German Biotechnology, 1st Edition

    By Felix C. Müller

    The overarching aim of Finance, Innovation and Geography: Harnessing Knowledge Dynamics in German Biotechnology is to explore linkages between geographies of finance and relational geographies of innovation. This is achieved by questioning how investment activities affect the unfolding of…

    Hardback – 2019-07-05 
    Routledge
    Routledge Studies in Innovation, Organizations and Technology

  • HIT or Miss, 3rd Edition: Lessons Learned from Health Information Technology Projects book cover

    HIT or Miss, 3rd Edition

    Lessons Learned from Health Information Technology Projects, 3rd Edition

    By Jonathan Leviss

    The third edition of HIT or Miss: Lessons Learned from Health Information Technology Projects presents and dissects a wide variety of HIT failures so that the reader can understand in each case what went wrong and why and how to avoid such problems, without focusing on the involvement of specific…

    Hardback – 2019-07-02 
    Productivity Press
    HIMSS Book Series

  • Management, Organizations and Contemporary Social Theory book cover

    Management, Organizations and Contemporary Social Theory

    1st Edition

    Edited by Stewart Clegg, Miguel Pina e Cunha

    Social theorists speculate about large-scale social questions, asking of any phenomenon, how is it possible? This book addresses how various social theories contribute key insights into the nature of organizations and management. The cast of characters to be found in this book have had a…

    Paperback – 2019-06-28 
    Routledge

  • Enlightened Planning: Using Systematic Simplicity to Clarify Opportunity, Risk and Uncertainty for Much Better Management Decision Making book cover

    Enlightened Planning

    Using Systematic Simplicity to Clarify Opportunity, Risk and Uncertainty for Much Better Management Decision Making, 1st Edition

    By Christopher Chapman

    Strategy, risk management and project management are often considered separately by those applying their principles—but at their most effective, all are dependent upon each other for success. Enlightened Planning teaches this holistic perspective and demonstrates how a synthesis of these approaches…

    Hardback – 2019-06-27 
    Routledge

  • Internal Crisis Communication: Crisis Awareness, Leadership and Coworkership book cover

    Internal Crisis Communication

    Crisis Awareness, Leadership and Coworkership, 1st Edition

    By Mats Heide, Charlotte Simonsson

    We live in a crisis society, with traditional media responding on a minute-by-minute basis on daily, seemingly inevitable, organizational crises. Whether crises have become more prevalent or we're simply more aware of them, they are now of great concern to organizations and crisis management and…

    Hardback – 2019-06-27 
    Routledge

  • Scenario Planning for Climate Change: A Guide for Strategists book cover

    Scenario Planning for Climate Change

    A Guide for Strategists, 1st Edition

    By Nardia Haigh

    Climate change, and the resultant impact on resource management and societal wellbeing, is one of the greatest challenges facing businesses and their long-term performance. Uncertainty about access to resources, unanticipated weather events, rapidly changing market conditions and potential social…

    Paperback – 2019-06-26 
    Routledge

  • The Leadership Roadmap: People, Lean, and Innovation, Second Edition book cover

    The Leadership Roadmap

    People, Lean, and Innovation, Second Edition, 1st Edition

    By Dwane Baumgardner, Russell Scaffede

    For more thanr 60 years, a few organizations have followed what is known as the "Scanlon Plan" for employee engagement. Some early benefits were achieved and employee satisfaction was high in these companies, such as Donnelly Corporation and Herman Miller Office Furniture. Likewise, for more…

    Hardback – 2019-06-25 
    Productivity Press

  • Facilities Management Models, Methods and Tools: Research Results for Practice book cover

    Facilities Management Models, Methods and Tools

    Research Results for Practice, 1st Edition

    Edited by Per Anker Jensen

    This book presents research tested models, methods and tools that can make the work of the Facilities Manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34…

    Hardback – 2019-06-24 
    Routledge

  • Emerging Frontiers in Industrial and Systems Engineering: Success Through Collaboration book cover

    Emerging Frontiers in Industrial and Systems Engineering

    Success Through Collaboration, 1st Edition

    Edited by Harriet Nembhard, Elizabeth A. Cudney, Katherine Coperich

    Success is driven through collaboration. The field of Industrial and Systems Engineering has evolved as a major engineering field with interdisciplinary strength drawn from effective utilization, process improvement, optimization, design, and management of complex systems. It is a broad discipline…

    Hardback – 2019-06-21 
    CRC Press
    Continuous Improvement Series

27Series in Strategic Management

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