• Young People, Employment and Work Psychology: Interventions and Solutions book cover

    Young People, Employment and Work Psychology

    Interventions and Solutions, 1st Edition

    Edited by Angela J Carter

    Youth unemployment and underemployment is a serious issue in most developed countries in the world. Having few young people in the workplace has serious and lasting consequences for generations of young people, their families, businesses and society as a whole. Dr Carter explores these important…

    Paperback – 2019-05-24 
    Routledge

  • Design for a Better Future: A guide to designing in complex systems book cover

    Design for a Better Future

    A guide to designing in complex systems, 1st Edition

    By John Body, Nina Terrey

    The world we live in is increasingly complex. It throws up complex problems. This book is about tackling them. At ThinkPlace, we’ve pioneered the application of design thinking to complex challenges like climate change, family violence and global malnutrition. We work globally with governments,…

    Hardback – 2019-05-13
    Routledge

  • Customer Relationship Management: Concepts and Technologies book cover

    Customer Relationship Management

    Concepts and Technologies, 4th Edition

    By Francis Buttle, Stan Maklan

    Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its uses, benefits and implementation. Buttle and Maklan take a managerial perspective to track the role of CRM throughout the customer journey stages of acquisition,…

    Paperback – 2019-05-09
    Routledge

  • Aviation Communication: Strategy and Messages for Ensuring Success and Preventing Failures book cover

    Aviation Communication

    Strategy and Messages for Ensuring Success and Preventing Failures, 1st Edition

    By Linda J. Tavlin

    Do you ever wonder why an airline’s communication strategy can crash and burn in a crisis? A lack of understanding an acceptable aviation communication strategy can, in this fast world of social media, ruin a company’s credibility in the aviation industry. Aviation Communication: Strategy and…

    Paperback – 2019-04-09
    Routledge

  • Project Management of Large Software-Intensive Systems book cover

    Project Management of Large Software-Intensive Systems

    1st Edition

    By Marvin Gechman

    The book describes how to manage and successfully deliver large, complex, and expensive systems that can be composed of millions of line of software code, being developed by numerous groups throughout the globe, that interface with many hardware items being developed by geographically dispersed…

    Paperback – 2019-04-04
    CRC Press

  • Safety and Human Resource Law for the Safety Professional book cover

    Safety and Human Resource Law for the Safety Professional

    1st Edition

    By Thomas D. Schneid

    The purpose of this text to provide a "one stop" source for safety professionals to acquire a general knowledge regarding not only the OSH Act but also laws and standards which impact the safety profession on a daily basis. The safety professional today does not work in a vacuum and decision-making…

    Hardback – 2019-04-02
    CRC Press
    Occupational Safety & Health Guide Series

  • Industrial Organization: Theory and Practice book cover

    Industrial Organization

    Theory and Practice, 5th Edition

    By Don E. Waldman, Elizabeth J. Jensen

    Industrial Organization: Theory and Practice blends a rigorous theoretical introduction to industrial organization with empirical data, real-world applications and case studies. The book also supports students with a range of problems and exercises, and definitions of key terms and concepts. This…

    Hardback – 2019-03-11
    Routledge

  • The Basic Principles of Effective Consulting book cover

    The Basic Principles of Effective Consulting

    2nd Edition

    By Linda K. Stroh

    Consultants are called upon more and more to help implement needed organizational changes, fill gaps in workforce capabilities, and solve significant business problems. As the demand for consultants increases, it is critical that practitioners differentiate themselves and understand how they can be…

    Paperback – 2019-02-18
    Routledge

  • The Magic of Mentoring: Developing Others and Yourself book cover

    The Magic of Mentoring

    Developing Others and Yourself, 1st Edition

    By Carol Thompson

    The Magic of Mentoring offers an introduction to the theory and practice of successful mentoring together with a unique focus on how mentors can reflect on the skills they bring to the role, and those they still need to develop. Through the use of scenarios, reflections and stories, the reader is…

    Paperback – 2019-01-24
    Routledge

  • Re-platforming the Airline Business: To Meet Travelers' Total Mobility Needs book cover

    Re-platforming the Airline Business

    To Meet Travelers' Total Mobility Needs, 1st Edition

    By Nawal K. Taneja

    Airline business models continue to be shaped by powerful forces relating to customers, complexities and regulators. However, at the same time, there are emerging technologies that can help airlines cater to the needs of their changing customer bases and manage the complexities of the business.…

    Hardback – 2019-01-17
    Routledge

  • Advanced Product Quality Planning: The Road to Success book cover

    Advanced Product Quality Planning

    The Road to Success, 1st Edition

    By D. H. Stamatis

    This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to national, international, and customer specific standards. It also includes additional information on the…

    Hardback – 2018-12-10
    CRC Press
    Practical Quality of the Future

  • Transformative Propaganda: Opening the Archives of the British Safety Council book cover

    Transformative Propaganda

    Opening the Archives of the British Safety Council, 1st Edition

    By Mike Esbester

    What do seat belts, life jackets and anti-jack knife technology have in common? They were all the subjects of campaigns run by the British Safety Council since its inception in 1957. James Tye, its charismatic founder and leader for nearly 40 years, created the British Safety Council to bring about…

    Paperback – 2018-11-27
    Routledge

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